That's why we care about what you think. And why we work hard to ensure that everything we do is to your liking. Not just in the air, but every moment you spend with us, from booking your ticket, checking in and departure, to transfer, baggage handling and arrival.
The only way to gauge how we're doing is by hearing from you. So, if you've enjoyed your flight, please tell us. And if something was not to your liking, please tell us that too. Your comments and suggestions will go straight to the people responsible. That's a promise.
Thank you. We hope you've enjoyed our time together, and we sincerely hope we will see you aboard a Swissair flight again soon.
Jeffrey G. Katz
CEO Swissair

Reservation /
ticket sales

very good
good
average
poor

Check-in

very good
good
average
poor

Lounge

very good
good
average
poor

  Ground service
at departure

very good
good
average
poor

Flight

very good
good
average
poor

  Transfer

very good
good
average
poor

Ground service
at arrival

very good
good
average
poor

 

Qualiflyer No

Flight No.

Flight date

From

To

Class

Seat No.

Mr
Ms

First name

Name

Business address
Private address

Street

City, Zip code

Country

Company

Tel./Fax No.

Email

Please send me the Qualiflyer registration form

Did any Swissair employee make your journey special ?
Name

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