Xbox Live's Major Nelson

Xbox LIVE Status

You may have noticed that the LIVE service has been having a few issues over the past few days. This includes things like signing in, matchmaking and account recovery. Not everyone has had problems, but I know some of you have and I wanted to give you and update. While the service was never completely offline, problems like this are not acceptable. The entire LIVE team has been working day and night to ensure that you can have a great LIVE experience. While we’re not done yet, I wanted to let you know that things are getting better each hour and that no one on the team is going anywhere until the job is done. Thanks for your patience.

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Too little, too late. Look at this www.engadget.com/.../xboxlive

I can deal with the occasional downtime. At this point it's just ridiculous.

December 29, 2007 9:21 PM [Direct Link]
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Thanks for the update and for the dedication. Unfortunately I am still one of the ones affected, but I will be patient as long as I know it is being worked on. Thanks again.
December 29, 2007 9:22 PM [Direct Link]
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Hi major, thanks for the info.  When I tried to play Rockband earlier, it wouldn't move past the checking downloaded content screen.  Trying to sign in from a second profile at that time, I got a blank dashboard screen (the one that comes in from the side).  Then playing forza 2, itwouldn't move past the 'saving content' screen at the very beginning.

Are these things caused by what's going on, or is my console acting up?

December 29, 2007 9:22 PM [Direct Link]
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I hope the team gets to go home REALLY soon (read: they get it fixed REALLY soon).  I hope to get good news from you soon Major.....thanks for the updates.

December 29, 2007 9:23 PM [Direct Link]
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Thanks for the update....

December 29, 2007 9:25 PM [Direct Link]
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You know a lot of people complain about how we have to pay 50 dollars a year for live even though playstation doesn't, but you know what, with service like this as soon as there is a problem i am willing to pay the cheap price of $50 a year. If anyone thinks $50 a year is too high a lot of people pay more than that a year to play WoW, but that is still going strong. With what great support for technical issues, updates twice a year that always have something cool in them, and all the great online play, live is way more than worth the $50 i spend every year.

December 29, 2007 9:25 PM [Direct Link]
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It almost embarrassing to explain to people why you pay for something that doesn't work half the time..

But oh well, atleast I can sign in now.

December 29, 2007 9:25 PM [Direct Link]
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"This is how geeks spend Saturday night I guess." It is when we can't get on Live. :) WHich I can now. Thanks Major, e, and everone else. Nice work, and you'll un-wang it soon enough.
December 29, 2007 9:25 PM [Direct Link]
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Account Recovery has been broken for DAYS.  What is the the problem???  I'd be a lot more understanding and not doing stupid things like buying Q-Bert on the Playstation Network to keep myself entertained If I had some sort of "real" ETA or idea of what was happening.

December 29, 2007 9:26 PM [Direct Link]
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Thanks for the update, however can I just say as someone who's following you on Twitter that the constant updates are getting very tiresome. Yes, you did create a 'Twit-storm' and I I'd much rather prefer updates every hour max instead of every few minutes or more.

Cheers.

December 29, 2007 9:27 PM [Direct Link]
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