A unique and luxury top speed trip through Germany
High tech, culture, art and unforgettable impressions in 5 days

First: The number of tickets for this unique journey is strictly limited!
Not everybody can take part at this exclusive journey.
There are only 30 tickets available worldwide. There will be only 5 tours in 2007. It's a unique trip.

Germany is a beautiful country with an interesting history and much of art and culture. Germany is also a country with many popular automotive manufacturers and a lot of high tech. But the most important fact is: Germany has the Autobahn.

Autobahn is the German word for a major high-speed road restricted to motor vehicles and having full control of access, similar to a motorway or freeway in English-speaking countries. German Autobahns have no general speed limit.

Yes! NO SPEED LIMIT! You can take it from me.

This fast luxury journey combines art, old culture, modern high tech and incredible speed on the Autobahn.

• 2,500 km (1,600 miles) German Autobahn (Freeway)
• 6 cities
• 2 museums
• top luxury hotels
• 2 palaces
• factory tours at Mercedes, BMW and Porsche
• a test drive with a Porsche at the new FIA certified Porsche racetrack.
• 24/7 support by me and my team
• personal security
• medical support
• and much more in those 5 days.

In 5 days?

Yes! In 5 days.
It’s a very fast top speed luxury trip. Small groups travel anonymous in fast luxury cars.
Our average speed at the German Autobahn is faster then 200 km/h (125 mph).
The top speed on the Autobahn is up to 300 km/h (188 mph).

Do you love fast cars?
Do you love top speed driving?
Do you love pure adrenalin?
Do you love unbelievable and unique things?
Do you love high tech?
Do you love adventure?
Do you love culture and art?
Do you love gracious living?

TRY IT - YOU WILL NEVER FORGET IT

Atenttion!

Journey brief description

What do you see?

Technology

• Mercedes Benz Museum Stuttgart - guidet museum/factory tour
• BMW Munich Plant - guided factory tour or as of 2007 the new BMW Museum
• the new PORSCHE Plant in Leipzig (Cayenne and GT) - guided factory tour and a test drive at the PORSCHE racetrack (with Cayenne, Boxter, Cayman or 911) or a test drive at the PORSCHE off-road racetrack (Porsche Cayenne)

Culture and art

• open air museum Hessenpark - a reflection of the rural Hessen of the past
  Over 100 buildings - a complete range of farmsteads to day laborer houses - have been reconstructed on 160 acres. As you walk through the Open-Air museum you are guided through 400 years of Hessian history.
• Ludwigsburg - The baroque town
  The city with biggest and best-preserved baroque palace in whole Germany. It was the residence of the king of Würthemberg and is called the cradle of Swabian poetry.
• Munich - Hofbräuhaus
  This beloved beer hall exists since 1644 and lives up to its reputation: beer, food, tourists, folk music, drunken revelry and Lederhosen. Check out the wall of beer steins, personalized and locked away for their owners.
• Berlin - the German capital city
  visit the museum isle and the Reichstag (seat of German government)
• Sanssouci
  The former summer palace of Frederick the Great, King of Prussia at Potsdam
• Hanseatic League city Stralsund
  a UNESCO World Heritage Site

Our speed?
average speed at the German Autobahn up to 125 mph (200 km/h)
top speed at the German Autobahn up to 171 mph (275 km/h)

What do you feel?

indescribably

 Short facts

Our cars what we used at this trip

	BMW 760Li	Mercedes CLS 63 AMG	Porsche Cayenne Turbo	Maserati Quattroporte GT
power	327kw / 445 hp	378kw / 514hp	331kw / 450hp	294kw / 400hp
0-60 mph | 0-100 km/h	5.6s	4.5s	5.2s	5.2s
top track speed	155 mph 250 km/h	155 mph 250 km/h	165 mph 265 km/h	171 mph 275 km/h

	Maybach 57s	Mercedes S 65 AMG
power	450kw / 612hp	450kw / 612hp
0-60 mph | 0-100 km/h	5.4s	4.4s
top track speed	171 mph 275 km/h	188 mph 300 km/h

Drivers

All drivers are trained in driving and safety matters according to very strict and comprehensive “Health and Safety” requirements.To become a driver at PAXAO, a driver has to get a health certificate from a doctor. After the physical and mental tests all drivers have to pass a practical driving test with a driving school instructor as well as a theoretical test in defensive driving and fatigue management training. In addition they have to take part in an ADAC intensive safety driving course. Only with a clean driving record (not more than 3 points in the official state driving record) and after having gone through all the training they are allowed to drive the cars. The training will be repeated on a regular basis. All drivers have many years of driving experience.

Personal security

We will provide a professional personal security.
You may be sure that we maintain absolute discretion and confidentiality.
Small groups travel in fast luxury cars incognito .

 Event dates:

5/8/2007 – 5/13/2007

5/22/2007 – 5/27/2007

6/12/2007 – 6/17/2007

9/4/2007 – 9/9/2007

9/18/2007 – 9/23/2007

If you buy several Tickets for a party you can start this trip anytime. Lead time: 3 months

 Hotels

• Ludwigsburg: Schlosshotel Monrepos
• Munich: Hotel Vier Jahreszeiten Kempinski
• Berlin: Hotel Adlon Kempinski
• Stralsund: Kempinski Grand Hotel Heiligendamm

The route 2007

The route was chosen for various reasons. First of all, the route has been checked according to strict “Health and Safety” guidelines. It has been audited by a professional driving school teacher in advance.
1,600 miles German Autobahn with 1,000 miles without speed limits.

Every year another route, because it´s  a unique trip.

Flight

We will coordinate your flight itinerary and get you to your destination.
You will flying in a exclusive privat jet. (Gulfstream V or Bambardier Global Express)
In order to guarantee that everything runs smoothly, each flight is accompanied by at least one employee who is available for you as a competent contact person for any questions and last-minute changes throughout your stay.
We can also arrange a limousine transfer.

Day 1

• arrival in Frankfurt am Main/Germany
• reception and briefing in our exclusive lounge
• selection of the vehicles
• visit Hessenpark Open Air Museum
• exclusive common dinner in Frankfurt am Main
• high-speed drive to the baroque town Ludwigsburg

Day 2

• common breakfast and briefing
• visit the grand baroque palace- guided special tour
• drive to Stuttgart
• exclusive common Lunch in Stuttgart
• visit Mercedes Benz museum / plant - guided tour 
• high-speed drive to Munich / München
• enjoy "the most famous pub in the world"; the Hofbräuhaus

Day 3

• common breakfest and briefing
• visit BMW plant / museum - guided tour
• high-speed drive to Leipzig
• visit the brand new Porsche plant - guided tour
• exclusive special common lunch at Porsche
• testdrive with a Porsche at the racetrack or offroad event with a Porsche Cayenne
• high-speed drive to Berlin (German capital city)
• in the evening? we will surprise you.

Day 4

• common breakfest and briefing
• visit the summer palace of Frederick the Great, King of Prussia / Sanssouci or the museum isle
• visit the Reichstag (seat of German government)
• exclusive common lunch on the roof of the Reichstag
• high-speed drive to Hanseatic League city Stralsund - a UNESCO World Heritage site
• visit spectacular gothic monestaries and churches / build between 1200 - 1400 guided special tour
• drive to Heiligendamm (the oldest seaside resort in Germany at the Baltic coast and it is set to hold the 33rd summit of G8 leaders 2007)
• exclusive common Dinner (Michelin Star restaurant)

Day 5

• common breakfest and briefing
• recreation / leisure time
• high-speed drive to Frankfurt am Main
• last exclusiv common dinner
• take -off

The team consists...

• Drivers
• Doctors
• Service staff
• Security staff
• movie staff

In order to guarantee that everything runs smoothly, each car is accompanied by at least one employee who is available for you as a competent contact person for any questions. On this trip we provide 24/7 support.

Price

The price for this unique fast and unforgettable expirience includes:

• lodging in exclusive luxury Hotels
• flight from your home country to Frankfurt am Main/Germany and return in a privat luxury jet (Gulfstream V or Bombardier Global Express)
• any costs for cars, drivers, catering and special events
• any entrance
• any charges
• personal security
• medical support
• 24/7 support
• a video diary

Nobody can realize so many unbelievable impressions in 5 days, therefore we will develop a video diary. At the end of this unique journey any traveler gets a professional video diary and join a really exclusive club of adventures.

Details:

Luswigsburg

In the middle of Neckarland, in which Ludwigsburg lies, was settled in the Stone age and in the Bronze age. Numerous archaeological finds from the city and the surrounding area remain from the time when it was settled by the Celts.

Toward the end of the 1st century the Romans occupied the region. They pushed the Limes further to the east around 150, and controlled the region until 260, when the Alamanni occupied the Neckarland. Also the Alamanni settlement is proven by grave finds in the city today.

Ludwigsburg originated in the beginning of the 18th century (1718 - 1723) by the building of the largest Baroque castle in Germany, Ludwigsburg Palace, under Duke Eberhard Ludwig von Württemberg. Originally the Duke planned only one pleasure-palace, which he began building in 1704. However, the example of other Fürsts (or Princes) woke in him a desire: the establishment of a city through which to project his absolutist power. The Baroque hunting- and pleasure-palaces became Favorite (1713 - 1728), and the Seeschloss Seeschloss (Lake-palace) Monrepos (1764 - 1768) besides.

Link: http://www.ludwigsburg.de/servlet/PB/menu/-1_l2/index.html

Munich - Hofbräuhaus

It’s all happening at Platzl!

In the historic banquet hall of “the most famous pub in the world” you can enjoy a Bavarian Evening daily filled with entertainment, lots of fun and dancing.

We’ve made sure that there’s plenty to eat with our generous pub buffet that features an array of Bavarian specialties – and, of course, there’s our deliciously thirst-quenching original Hofbräu beer. Enjoy an evening of Bavarian tradition and folklore as it used to be – in the one-of-a-kind atmosphere of our restored festival hall from the year 1897.

A grand time! At our Bavarian evening in Hofbräuhaus am Platzl we are proud to present our most attractive customs and traditions: folkloric groups, alphorn players, a yodeller and the forever-popular Alpine “Schuhplattler” dancers.

Enjoy the impressive melodies of the Alps, played on real cow bells.

Of course, our guests are also invited to participate: for instance, learn the “Schuhplatteln” dance or dance the polka to original, rustic music!

The evening comes to an end with a rousing chorus of the famous waltz “In Munich is a Hofbräuhaus…”

Link: http://www.hofbraeuhaus.de/en/index_en.html

Hessenpark – Hessian Open Air Museum

Hessenpark – founded in 1974 as the central Hessian Open-Air Museum.
The Open-Air Museum Hessenpark is a reflection of the rural Hessen of the past.
Over 100 buildings – a complete range of farmsteads to day laborer houses – have been reconstructed on 160 acres. As you walk through the Open-Air Museum you are guided through 400 years of Hessian history.
The Museum is organized into five groups of buildings, according to the regions they have been relocated from. These groups of buildings are named after the rivers, characterizing that particular landscape.
Enjoy your trip: You will find yourself in the midst of daily life as it was experienced by our ancestors. You can compare their working methods and lifestyles with our way of life in the 21st Century.

 Link: http://www.hessenpark.de/english/frame_aboutus.html

BMW Plant guided tour 
Visit the home plant of the BMW Group and experience live and in detail how bmw create cars.
Link: http://www.bmw-werk-muenchen.de/lowband/com/en/index.html

Mercedes Benz Museum Stuttgart 
Visit the Mercedes Benz Museum in Stuttgart and admire the birthplace and spiritual home of the car. It displays the complete history of the automobile from the very first car to the latest high-tech vehicle.
Link: Mercedes Benz Museum

Porsche Leipzig - Home of Porsche Cayenne and GT
Visit the brand new plant of Porsche in Leipzig and experience live and in detail how porsche create cars.

In addition to the guidet tour:

• a Test drive at Porsche race track
• or a Off-road driving event (Porsche Cayenne)
  

Stralsund

The town was founded in 1234 by Slavic settlers from Rügen. Traders from Germany arrived in the following years. The town began to rise. This challenged the powerful city of Lübeck, which burnt Stralsund down in 1249. Afterwards the town was rebuilt with a massive city wall having 11 town gates and 30 watchtowers. In 1293 Stralsund became a member of the Hanseatic League. 300 ships flying the flag of Stralsund was cruised the Baltic Sea in the 14th century. In the 17th century Stralsund became a theatre in the Thirty Years' War. General Albrecht von Wallenstein besieged the city in 1628, until Swedish troops came to Stralsund's aid and forced the general to retreat. After the war the Peace of Westphalia (1648) handed Western Pomerania, Swedish Pomerania, and the city of Stralsund to Sweden. In the Great Northern War in 1715 Charles XII led the defence of Stralsund for a year against the united European armies. Stralsund remained under Swedish control until 1815, when it became a part of Prussia. From 1949 until German Reunification in 1990 Stralsund was part of the German Democratic Republic.

In July 2006 U.S. President George W. Bush visited Stralsund on his way to the G-8 Summit in St. Petersburg at the invitation of Germany's Chancellor Angela Merkel.

The heart of the old town is the Old Market Square (Alter Markt), with the Gothic Town Hall (13th century). Behind the town hall stands the iposing Nikolaikirche (St. Nicholas' Church), built in 1270-1360. The square is surrounded by houses from different periods, including the Gothic Wulflamhaus (a 14th-century patrician house, today a restaurant), and the Baroque Commandantenhaus, seat of the old Swedish command headquarters. The Jakobikirche (Saint Jacob's Church), built in mid-14th century. It was destroyed several times, e.g. by Wallenstein and in World War II.

The Marienkirche (Saint Mary's Church), built in 1383-1473 in Gothic style, is the largest church in Stralsund. Its octogonal tower (104m/341ft high) offers a magnificent view of Stralsund and the neighboring islands of Rügen and Hiddensee. The Katharinenkloster (Monastery of Saint Catherine), built in the 15th century, that houses two museums: a museum of history, and an oceanographic museum. The ancient refectory of the monastery is one of the most spectacular Gothic interiors in Germany.

Link: http://en.wikipedia.org/wiki/Stralsund

Pictures: http://commons.wikimedia.org/wiki/Stralsund

Please remember: 30 Tickets are available arround the world.

For further information or questions about the trip contact us or visit our information website. www (dot) paxao (dot) com

Please remember: You can buy this trip only in eBay.

Good luck!

Important notice to all bidders

Please Do Not bid if you are not interested in buying this trip. By bidding you are entering a legal and binding contract to purchase.

Please Read our descriptions COMPLETELY before you bid.

By bidding and winning this auction, you are entering into a legal and binding contract to purchase the trip described above as outlined in the User Agreement that you accepted when you registered as an eBay Community Member.

No bid retractions in the last 24 hours of the auction! Your bid is a contract to purchase. Any bid retractions with less than 24 hours remaining on the auction will make this auction subject to cancellation or re-listing at our discretion.

We Reserve the right to end the auction at anytime if the trip described here in becomes sold or unavailable for any reason.

10% cancellation fee will apply to any buyer who wants to cancel a transaction on eBay after committing to a purchase.

Payments terms
Make sure you have all money before bidding. Payments should be made in wire/bank transfer.

Payment instructions
Winning bidder will send 25% deposit by wire transfer or PayPal within 48 hours. Balance due within 15 days.

With receipt of payment we will personally to serve your ticket direct to you. There's still a lot to be discuss.

Terms & Conditions

Who we are
PAXAO is a German company. Registered office: Hohle Grund 7, D-18519 Brandshagen

Our Agreement with You
We are a trading company and our Agreement with you sets out what you are legally entitled to expect from us when you buy our travel services. Those travel services are as advertised by us. Because we sell a very special travel product, you should read the description and these terms and conditions carefully, before you book, to see how they affect your specific travel arrangements made by us.

1. Your Travel Booking
Whether you book alone or as a group, we will only deal with the lead booking name in all subsequent correspondence, including changes, amendments and cancellations. You must be 18 years old to book as the lead name and travel on journeys with us and take up the offers advertised by us if they are still available. If you are under 18 years old an adult must accompany you on your journey. There may be other restrictions on some offers, but these are explained in the details of those offers. When you ask for your booking to be confirmed, we will confirm the booking there and then, and set aside your chosen accommodation, journey or transport for you. Next, we will send you a Confirmation Invoice within 48 hours. We may not be able to confirm some of our ground arrangements straight away (e.g. bespoke accommodation, tours etc). In these instances we may issue a Confirmation Invoice. However, a contract for arrangements that have not been confirmed on that invoice will only be made when we have sent you written confirmation that those additional arrangements have been completed. If there is any change to any of the details discussed at the time of booking, before the Confirmation Invoice is issued, we will notify you promptly of any new or changed details, including a change to the total price (if any). If any detail on the Confirmation Invoice is not correct tell us immediately. If there is an obvious error on the Confirmation Invoice we reserve the right to correct it as soon as we become aware of it, but we will do this within 7 days of issuing the Confirmation Invoice or, if your departure is within 7 days, no later than 24 hours before you go. If any of these changes are not acceptable then you will be entitled to a full refund.

2. The Price You Pay
All prices we advertise are accurate at the date published.

3. If we cancel your booking
If we are your Booking Agent, your contract with your supplier may allow them to cancel bookings. Where this occurs, we will ensure that you are promptly notified of any significant changes e.g. to airline flight times and routes, but accept no liability for the changes or costs incurred which may result. We reserve the right to cancel your journey in any circumstances but if we cancel your journey you can either have a refund. In either case, we will pay you compensation, using the scale shown (unless we cancel your journey because you do not pay us the balance of the journey price or because of one of the events listed in the 'Important note - events beyond our control') and we will always refund the difference in price if the replacement journey is of a lower standard and price. We will not cancel your journey less than eight weeks before you go, unless this is the result of one of the events in the 'Important note - events beyond our control'.

4. If we change your booking details
If we are your Booking Agent, your contract with your suppliers may allow them to change your booking details. Where this occurs, we will ensure that you are promptly notified of any significant changes e.g. to airline flight times and routes, but accept no liability for the changes or costs incurred which may result. We reserve the right to do this at any time. We will let you know about any important changes when you book. If you have already booked, we will let you know as soon as we can, if there is time before your departure.

Major changes to your trip
Occasionally, we have to make major changes to your journey with us. If we tell you about any of these changes after we have confirmed your journey booking, you may either:
accept the new arrangements offered by us; or * accept a replacement journey from us of equivalent or closely similar standard and price, if one is available; or;
* cancel your journey with us and receive a full refund of all monies paid.
Either way, we will pay you compensation, using the Compensation table shown, unless the change is for reasons beyond our control (see the 'Important Note - events beyond our control')Major changes to your journey for which we will always pay compensation, using the scale shown, may include the following changes: a significant change of destination; a change the time of your departure or return flight by more than 24 hours, but see also 'Important note - events beyond our control'. These changes are only examples and there may be other significant changes which constitute major changes. This standard payment will not affect your statutory or other legal rights. We will only make one payment for each full-fare-paying adult in the journey booking. Any children not paying the full adult fare will receive 50% of these amounts. Children using a free child place will not receive any standard payment.

Compensation
These scales are based on how many days before your journey departure we tell you of a major change. See also the 'Important note - events beyond our control'.
Period before departure when a major change is notified Compensation payable per person
More than 56 days 0
55-29 days US$1000
28-15 days US$2000
14-8 days US$3000
7-0 days US$4000

If the change is not acceptable to you If any major change indicated above is not acceptable to you, you can cancel your booking. In this case, we will refund all the money you have paid us and will pay you compensation, as shown below, depending on how many days before your journey we tell you about the change. This standard payment will not affect your statutory or other legal rights.
No. of days Amount for each full-fare paying adult
0-7 days US$2500
8-14 days US$2000
15-28 days US$1000
29-56 days US$500
More than 56 days US$0

If the change is not acceptable to you
If any major change indicated above is not acceptable to you, you can cancel your booking. In this case, we will refund all the money you have paid us and will pay you compensation, as shown above, depending on how many days before your journey we tell you about this change. This standard payment will not affect your statutory or other legal rights.

Important note - events beyond our control
Events beyond our control include: war, threat of war, riots, civil disturbances, terrorist activity, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks, technical problems with transport, including changes due to rescheduling or cancellation of flights by an airline or alteration of the airline or aircraft type for reasons beyond our control or that of our suppliers; closed or congested airports or ports, hurricanes and other actual or potential severe weather conditions, and any other similar events.

5. Our responsibility for your journey
We will arrange for you to receive the services that make up the journey that you choose and that we confirm. These services will be provided either directly by us or through independent suppliers contracted by us. Except where we are a Booking Agent we are responsible for making sure that each part of the journey you book with us is provided to a luxury standard and as was advertised by us (or as changed and accepted by you). If any part of your journey is not provided as described and this spoils your journey, we will pay you appropriate compensation (see the 'Important note - events beyond our control').

6. Personal Injury 1
Except where we are your Booking Agent, this section covers injury, illness or death while you are using the journey services that we have arranged for you, including Our Accommodation. We have no direct control over the way our suppliers provide their services but everyone employed or contracted by us or by our suppliers is expected to carry out their duties properly. If they do not carry out their duties properly (or at all) and that fault results in your injury, illness or death, we may make a payment to you. We will not make any payment if your injury, illness or death was caused by an event or circumstances which the person who caused it could not have predicted or avoided even if they had taken all necessary and due care. We will not make any payment if your illness, injury or death was your own fault. If we do make a payment, it will be similar to one you would receive under German law in an German court.
Note: We will make such payments for injury, illness or death on the basis that you are expected to accept that:
1. You must tell us and the supplier involved about your injury or illness. You should also write to our Customer Services about your claim within three months of coming home from your journey to allow us to investigate it properly. Please include a letter about your injury or illness from your doctor if you can.
2. You should transfer to us any rights you have against the supplier or any other person.
3. You should co-operate fully with us if we or our insurers want to enforce those rights.
4. Any payments we make may be limited in accordance with international conventions.
We ask you to transfer your rights to us so that we can claim back from suppliers any payments we make to you, plus any legal or other costs. We will not make a profit from this. If we get back from the supplier more than we have paid you plus these costs, we will give the extra money to you.

7. Personal Injury 2
Except where we are your Booking Agent or providing Our Accommodation, this section covers damages, injury, illness or death which is not connected with the arrangements made by us. If you or someone on your journey booking is injured, falls ill or dies while taking part in an activity which is not part of the journey, or you need to incur unpredictable extra expenses for which we are not liable (see 'Important note - events beyond our control') we will try to help if we can. For example, we can help by:
* providing translation services
* communicating with authorities and others in foreign resorts
* recommending foreign lawyers (if necessary)
* explaining the procedures you should follow o telling you of any time limits

We will help everyone on your journey booking up to a total cost to us of US$5,000 as long as the following conditions are met:
1. You must ask us for help within three months of coming back from journey.
2. You must make a claim under your insurance policy's legal expenses or other appropriate section.
You must show us proof that your insurance company has received your claim and, if you get back the cost of legal or other expenses, you must repay us any money we have spent in helping you.

Your Agreement with Us

8. Your contract
By asking us to confirm your booking, you are accepting that the terms of this Agreement (and the conditions of any contract made with your suppliers) applies to your booking and your travel arrangements. You also consent to our processing personal information about you and other members of your party. Your contract with us is subject to the laws and jurisdiction of Germany.

9. Paying for your travel arrangements
You will be required to pay a deposit to us for each person when you book unless this is within eight weeks of departure when the full amount for the booking is payable. The deposit amount will be specified by us when your booking is made and for Our Accommodation may be 100% of the price. If you pay less than the deposit under a low deposit booking scheme, this is only part of the deposit referred to in this paragraph. Please note your booking deposit may be increased or there may be a charge payable for some accommodation, journeys, flight bookings where it is necessary to secure specific facilities with full payment at the time of booking e.g. weddings, coach touring and specific types of airline tickets. Once confirmed, the booking deposit, additional charges paid and insurance premiums will not be refunded in the event of cancellation except in the circumstances specified in Sections 2, 3 or 4 or as otherwise required by law.
For a journey, this is your only commitment until eight weeks before you go. Within two weeks of booking, we will send you a Confirmation Invoice showing how much you owe us. You must pay the amount on the last Invoice issued by us, at least eight weeks before you go on journey. If you don't, we reserve the right to treat your booking as cancelled and to charge you a cancellation charge up to 100% of the total on that last Invoice, in accordance with the scale in section 11.

10. If you change your booking
1. Name change, and or departure details such as date and time changes are not always allowed by airlines and other transport providers whenever they are made. Whilst we will do our best to change the details of the booking, please bear in mind that most transport providers treat name and departure detail changes as a cancellation and charge accordingly. These charges will be passed on to you. Once tickets have been issued, and sometimes even before they have been issued, any changes made to the ticket, including names or initials, will result in you having to pay for the cancelled ticket and buy a new ticket at full cost.
2. Some types of accommodation (such as apartments, or hotel rooms with reductions for three adults) are priced according to the number of people staying there. If your booking changes because someone in your party cancels, we will recalculate your booking cost based on the new number of people going. If fewer people share the accommodation, then the cost for them may go up. This extra cost is not a cancellation charge, and it is not covered by our recommended Insurance. 3. Except where we are your Booking Agent or providing Our Accommodation you may transfer your booking to another person, provided you meet the following conditions:
* You must sign an amendment/cancellation form authorising us to make the transfer;
* The person to whom you transfer your journey booking must comply with all the terms of the existing booking;
* That person must sign a journey booking form accepting the transfer and the terms of Our Agreement;
* That person must show us new evidence of their journey insurance, as your policy cannot be transferred to another person (and the premium cannot be refunded);
* We will also charge amendment fees in accordance with section 11.1 above. This will be added to the new Invoice issued to that person;
* You cannot transfer a journey booking within 14 days of departure; and
* You will remain responsible for the payment of any balance on that new Invoice should that person fail to pay it.

11. If you cancel your booking
If you want to cancel your booking or part of it, you must advise us in writing at the office address.
The letter must be signed by the lead name on the booking and once we receive it you should expect to receive a Cancellation Invoice within 14 days. If you do not then please contact us to ensure your letter has been received. To cover the cost of processing your cancellation and to compensate us for the risk that we may not be able to resell your travel arrangements, we make a cancellation charge on the scale shown below. The person who made the booking is responsible for paying this charge. The size of the charge depends on when we receive your form or letter - the more notice you give, the less we will charge.
Please note that for certain travel arrangements e.g. coach tours and many scheduled transport providers the cancellation charge may be higher than those shown. In certain cases, including for Our Accommodation, a 100% cancellation fee applies as soon as the booking is made and the ticket is issued.
Please ask for full details of cancellation charges at time of booking. If you have taken out our recommended Insurance policy, you may be able to claim for the cancellation charge. If you have taken out other journey insurance, please check your policy.

Cancellation charges
These charges are based on how many days before your booked departure we receive your cancellation notice. These charges are a percentage of the total cost of your booking, not including your insurance premium. Period before departure within which written notice of cancellation is received % of total booking price
More than 56 days Loss of deposit.
55-29 days 50%
28-22 days 70%
21-8 days 80%
7-0 days 90%
* Where the standard deposit is increased to secure specific facilities or an additional payment has been made for transport tickets and these are non-refundable in whole or in part, then the scale of charges shown will be calculated based on a % of the cost of all other arrangements and the non-refundable charges will be added to that cancellation charge to give the total charge. If a low deposit scheme was used for your booking, the deposit will need to be paid in full upon cancellation, if you have not already paid it. Our Accommodation is non-refundable in whole or in part.

12. If you have a complaint
If we are the Booking Agent, your contract with your supplier may have a complaints procedure to follow.
If your contract is with us and you have a complaint about your arrangements whilst away, you must immediately notify the supplier of the service in question locally. If they are unable to resolve the problem immediately, and a member of our staff is not available, you should contact us straight away by telephone/fax/email and we will endeavour to assist. If you are still not satisfied on your return home, you must write to our Customer Services at the office address within 30 days of returning from your journey. Please write your journey reference number on your letter, and include your daytime and evening telephone numbers. If you do not give us the opportunity to resolve any problem locally by reporting it to the supplier, then we may not be able to deal positively with any complaint on your return. Please submit any complaint within 30 days to allow it to be investigated properly.

13. Conduct while travelling
We reserve the right to refuse to accept you as a customer or continue dealing with you if your behaviour is disruptive or affects other travellers or is threatening or abusive towards our staff or agents, on the telephone, in writing or in person. If the Captain of your flight or cruise ship or any of our staff believes that you could be disruptive, they can also refuse to let you proceed with your travel arrangements. If this means you are not allowed to board the flight outbound from your country, we will treat your booking as cancelled by you from that moment, and you will have to pay full cancellation charges (see section 12). If this occurs overseas then you will become responsible for your own return home and any other members of your group who cannot or will not travel without you. In any of these circumstances no refunds or compensation will be paid to you and we may make a claim against you for any costs and expenses incurred as a result of your behaviour e.g. the cost of diverting an aircraft or ship to remove you. Criminal proceedings may also be instigated.

14. Your accommodation
Any accommodation we arrange for you must only be used by those people named on your Confirmation Invoice (or on any Amendment Invoice issued). You are not allowed to share the accommodation or let anyone else stay there. You are responsible for the cost of any damage caused to your accommodation or its contents during your stay, except damage caused by persons not known to you. These charges must be met by you and may have to be paid locally.

15. The conditions of your ticket
When you travel by air or by sea, your journey may be subject to certain international conventions such as the Warsaw Convention, Montreal Convention or Athens Convention. You agree that the transport company's own 'Conditions of Carriage' will apply to you on that journey. When arranging this transportation for you, we rely on the terms and conditions contained within these international conventions and those 'Conditions of Carriage'. You acknowledge that all of these terms and conditions form part of your contract with us as well as with the transport company. You can ask us to provide you with a copy of any of the conditions applicable to your journey. We will tell you the identity of your air carrier when you book with us and if it is not known at that time or subsequently changes we will inform you as soon as possible and no later than at check-in for your flight (or boarding if it is a connecting flight without check-in).