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Lucy Kellaway is the FT’s management columnist. For the last ten years her weekly Monday column has poked fun at management fads and jargon and celebrated the ups and downs of office life.
In her 20 years at the FT Lucy has been energy correspondent, Brussels correspondent, a Lex writer, and an interviewer of business people and celebrities for the Lunch with the FT series. Prizes include Columnist of the Year in the British Press Awards 2006, Industrial Society WorkWord Award (twice) and the Wincott Young Financial Journalist Award. Her book, Sense and Nonsense in the Office, was published by FT Prentice Hall in 1999. Martin Lukes: Who Moved My BlackBerry(TM) was published in 2005 by Penguin.
Born in London in 1959, Lucy graduated from Oxford University with a degree in Politics, Philosophy and Economics. She is married to David Goodhart, founder and editor of Prospect, the current affairs magazine. They have four children.
Do you have any comments on a Lucy Kellaway column? She will be responding to FT readers in her online forum.
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The pen is mightier than high-tech gadgets
New technology tempts us with the latest version of this or that, but the customer service associated with modern products is far from alluring, writes Lucy Kellaway
Turning customer delight into disgust
It was the worst ‘service’ I’ve ever had: my pulse now quickens with rage every time I see the hateful orange and white livery of EasyJet, writes Lucy Kellaway
The City lawyer, the intern and the strip club
A tale of drunkenness and alleged harassment resulted in a lawyer being dismissed and the reaction has split the City of London, writes Lucy Kellaway
Dying wish to spend more time in the office
Climbing into a coffin and pretending to be dead is breaking new ground in what business people are made to do in the name of self-improvement, writes Lucy Kellaway
Strange kind of capitalism
For a capitalist economy to work, we all need to believe that more money is better than less money, and that a pay rise is a good thing,writes Lucy Kellaway
My guide to snoopology
Lord King’s photographs were trying to tell me he was important; instead they said that he was a namedropper and general pain in the backside, writes Lucy Kellaway
Board battles won on playing fields of youth
Almost half of the chiefs of Britain’s biggest companies have gained awards in the field of sport – twice as many as have any academic trophies, writes Lucy Kellaway
Shock of BPC: before personal computers
I have just started a 24 hour low-tech vigil – sans PC and e-mail – to remind myself what life was like when windows were things that let the light in, writes Lucy Kellaway
Unrequited love makes a misery of office life
I have on my team a talented woman whom I've rewarded with promotion and a bonus. She deserved it, but there is another fact: I find her very attractive. Lucy Kellaway responds
When complaining to wrong person is right
One might think that the American purposeful complaint is better than pointless bellyaching, but in fact both can prove to be highly enjoyable, writes Lucy Kellaway