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#DisrupTV: Defensive Incumbent Innovation at IMS Health

#DisrupTV: Defensive Incumbent Innovation at IMS Health

Chief Digital Officer at IMS Health, Richie Etwaru, discusses how to counter competition from startups without disrupting seven million existing customers. Anshu Sharma, partner at Storm Ventures on why 'fake' SaaS companies should be scared; and Mila D'Antonio discusses the latest customer experience news stories.

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