A few months ago, just before Labor Day, customers of California ISP Value Net received an important e-mail message. Your account, the note said, is past due. To update it, please visit www.valuehelp.net. Clever customers noticed something amiss—the URL should have read www.value.net—but at least one trusting soul visited the site and unwittingly gave away his personal information to a con artist. The result? A hefty unauthorized charge on his credit card.
Not that you would have fallen for that scam.
A few months earlier, thousands of Net users received a "confirmation" e-mail saying their orders for sexually explicit materials had been processed and their credit cards charged accordingly. If they had any questions, a phone number was provided. The message failed to mention that the number, which was in the 767 area code, went directly to Roseau, Dominica. The result? Outrageous long-distance charges.
You would never be that gullible.
In April, investors visiting certain chat rooms came across a hot stock tip: A small California tech firm was about to be bought by an Israeli company in a deal worth billions. Even the most inexperienced investors know better than to trust an unsubstantiated rumor, so the message also provided a link to a Bloomberg article that corroborated the story. One problem: The article was a fake, and so was the Bloomberg site. Shares in the company skyrocketed the following day, then crashed when the truth leaked out. The result? Serious losses.
But you would have known better . . . right?
Not necessarily, said Susan Grant, the director of Internet Fraud Watch, a division of the National Consumers League. "No one is immune. Your susceptibility has nothing to do with your income or education level or knowledge of computers. What counts is what works on you personally. In another life, crooks could be very successful psychologists."
