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Policies
The Worldwide Developer Technical Support group (WWDTS) provides development-level support to Apple developers who have technical support incidents in their ADC account. Development-level means that WWDTS will answer questions about the code you are writing or the hardware that you are designing.
WWDTS does not provide up-and-running technical support; this means we do not offer support for user-level assistance of Apple software or Apple hardware. For a complete listing of up-and-running techncial support options offered by Apple, please refer to both the Apple Support Options web page and the AppleCare Contact Us page
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Getting Support
Information on how to get development-level support by purchasing and using technical support incidents.
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Email Guidelines
You can help us respond to your technical support inquiry more quickly by following these guidelines.
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Dogcow History
Information on the WWDTS mascot, the dogcow.
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