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Download.com Help Center

CNET Download.com is a library of over 30,000 free and free-to-try software programs for Windows, Macintosh, and Handheld devices. Our staff evaluates and categorizes these programs to help you decide if a program is suitable for your system and needs. If you need help using our service, you can find the answers to most of your questions in our comprehensive FAQ or one of the other sections below.


Frequently Asked Questions (FAQ)
Get the lowdown on Download.com with our guide to the most commonly-asked questions about our service.


Download.com Reviews and Ratings
Our reviews and ratings are based on a combination of five basic criteria: interface, functionality, features, stability, and the actual Download. Find out more here.


Beginner's Guide to Downloading
If you have a general question about how to download, get started with this Beginners Guide. It's a great resouce for those who are new to the downloading community.


Advanced Search
Can't find what you're looking for? Try searching on different criteria such as file size, OS, license type, publisher name, and more all using our advanced search page.


CNET Secure Delivery
Get help or learn how to use our free application that delivers files on Download.com over our Secure Download network.


User Opinion Guidelines
Interested in sharing your opinion about a product on our site? Be sure to read these guidelines first.


Newsletters and Subscriptions
For CNET Newsletter account maintenance, technical issues, or general information and help, please visit the CNET Subscription Center.


Software Developers
Looking for a way to get your software listed in our Download.com library? Check out Upload.com's site and services.


Terms of Use
As a user of Download.com, you must agree to our Terms of Use; for reference, you may review our full documentation here.


Contact Us
If you can't find the answer in our Help Center or FAQ, submit your question or problem to our staff using the support form.


 

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