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August 15, 2002
FROM THE EDITOR Dis-Integration When it comes to work and play, office and home, I'm a disintegrator of the first order. Features INTRODUCTION The Integration Imperative For this year's CIO-100 honorees, integration is no longer a choice-it's an obligation. And that means far more than merely connecting systems. It means marrying IT strategy to business goals. Not an easy task, but once achieved, the payoff is huge. BY LAFE LOW CASE STUDY
Economies of Scale Saddled with numerous disparate systems after an aggressive acquisition binge, MetLife needed to get integrated to cash in on its size and improve customer service. Here's how it did it. INTEGRATION STRATEGY
Strategic Alignment Your business processes can't enable superior customer service or an efficient supply chain without integrated systems. The four companies profiled here demonstrate the benefits of a strategic perspective and long-term commitment to integration. CHANGE MANAGEMENT
Mergers and Acquisitions Many of the CIO-100 honorees were thrust into the theater of integration following a merger. These companies shared the same urgent pace of integration as they streamlined processes and combined systems. CALCULATING ROI
Return on Investment There's no question that application integration makes intuitive sense. Three CIO-100 honorees show how it also makes economic and strategic sense. ROUNDTABLE
United States of Integration The three CIOs in our roundtable believe that integration provides a competitive edge when it enables a knowledge transfer among their companies, business partners and customers.
The Honorees
These companies earned the CIO-100 award for impressive progress made toward enterprise integration |
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Columns Trendlines the New the Hot the Unexpected
Marching in Sync
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StatShot — Check This Out — The Prodigal Dotcom Spinoffs Return — Off the Shelf — Furniture.com: The Sequel — MasterCard vs. PayPal — Washington Watch — Point, Click—and Save a Frog — Be Your Own Tour Guide — The FBI Gets Its CIO Emerging Technology Doing It with Meaning Semantics tools promise a world of universally compatible data By John Edwards Fancy Phone Samsung's SPH-a500 combines a color screen with the potential for high-speed data access on third-generation wireless networks. Portable Plastic Power what if you could power portable electronics anywhere you could access solar energy? Free of Film Stentor looks to provide easy digital imaging for doctors. Building Solid Software Bug-free code is possible—if developers will change their ways. Opinion InBox Reader Feedback |
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CIO Magazine - August 15, 2002 |
