Gmail

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For other uses, see Gmail (disambiguation).
Gmail's beta logo

Gmail is a free webmail service, currently in beta testing, offered by Google, Inc. It is known as Google Mail in the United Kingdom and Germany.

Since Gmail is still in "beta" (having been initially released on April 1, 2004) access to the service is restricted to those who had received an invitation from an existing account holder, from Blogger, or through their mobile phone. Some believe Gmail will continue to be invitation-only even after the beta phase in order to reduce the risk of spam.

While Gmail is not entirely open to the general public yet, most Gmail users have many invites to spare, as Google gives most users one hundred free invitations (and frequently replenishes them, as a reward for users who frequently check their Gmail accounts). [1] Gmail invites are also given away at random through Google's home page, and it is also possible to sign up if one has a U.S. mobile phone (see Beta testing phase). One can find free Gmail invites at various Web sites, such as the ones shown under External links or even for sale at online auctions, however, Google has prohibited the sale of Gmail addresses.

The service is notable for providing over 2.661 gigabytes (as of Nov. 1st 2005) of storage space (increased from the original limit of 1.0 gigabyte). This change was announced on April Fool's Day 2005, and was made for the one-year anniversary of Gmail. The announcement was accompanied by a statement that Google would continue to increase storage until they reached the theoretical limit (infinity gigabytes) then give each user one more. All Google will say about this now is that it will keep increasing by the second as long as they have enough space on their servers. Gmail makes intensive use of modern browser features such as JavaScript and keyboard access keys, allowing for a richer user experience, while retaining the benefits of a web application (most importantly, immediate availability of the service on any computer with a supported browser). Gmail also offers "Basic HTML view" to allow users to access the Gmail messages from almost any computer running almost any web browser, even old ones (not just Internet Explorer 5.5+, Opera, Mozilla Application Suite, and Safari).

Recently there has been some criticism about Gmail's information and privacy policies. It stems from phrases in Gmail's Privacy Policy which state that Gmail will keep all email for "some time" even if it has been deleted or the account terminated and that Gmail will disclose personal information (including the actual text of emails) if it has a "good faith belief" that such a disclosure is necessary for various reasons such as the very vague "protect the rights, property or safety of ... the public."[2]

Gmail inboxThe main inbox view, as rendered by the Mozilla Firefox browser in the Xandros Linux operating system. The Gmail Notifier extension for Firefox shows when a new message is received or unread. Rather than showing individual emails, Gmail groups emails into threads, with the number of messages in each indicated in parenthesis. In this image, the second message from the top is shown with a white background and bolded text, indicating that it includes an unread message.
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Gmail inbox
The main inbox view, as rendered by the Mozilla Firefox browser in the Xandros Linux operating system. The Gmail Notifier extension for Firefox shows when a new message is received or unread. Rather than showing individual emails, Gmail groups emails into threads, with the number of messages in each indicated in parenthesis. In this image, the second message from the top is shown with a white background and bolded text, indicating that it includes an unread message.

Contents

Features

Gmail includes a number of original features as well as improvements upon those standard to web mail services.

Thread viewA number of messages in the same email thread are shown.  The user can expand and unexpand any message (quickly, using only client-side JavaScript functionality) to view the content of any number of emails simultaneously
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Thread view
A number of messages in the same email thread are shown. The user can expand and unexpand any message (quickly, using only client-side JavaScript functionality) to view the content of any number of emails simultaneously

Conversation views

Among the main innovations of Gmail is its method of categorizing e-mails, which Google calls Conversation View. In contrast to other e-mail services, Gmail keeps track of individual "conversations" (an original message, along with all the replies to that message), and allows users to view easily all the e-mails related to a specific message. Gmail's algorithm for determining how conversations fit together is not perfect, however: Single conversations sometimes become fragmented (especially when a replier changes the e-mail's subject line) and unrelated conversations occasionally become attached together. Conversations split into two separate storage sections if there are more than 150 messages, sometimes resulting in 5 or 6 chunks making up a whole conversation. Another drawback was that the entire conversation gets deleted if the user deleted one single email which was a part of that conversation, but this was fixed when a "Trash This Message" button was added.

Filtering

Filters can be run on incoming mail by using an interface similar to the Search Options dialog (see searching below). Gmail allows users to filter messages by their text; their From, To, and Subject fields; and by whether or not the message has an attachment. Gmail can perform any combination of the following actions upon a message that meets a label's criteria: Archiving (i.e. removing the message from the Inbox), marking as "starred", applying a label, moving to the trash, and forwarding to another email address. This function is one of the most usefull gmail offers, specially if you recieve a lot of mails.

Two gigabytes of storage

Beginning on April 1, 2005 (Gmail's first birthday), Gmail started to offer 2 gigabytes of email storage space, which is increasing steadily ever after. This figure and the original offering of 1000 megabytes are hundreds of times more than what other webmail services offered at the time of Gmail's original announcement in 2004. Google suggests that users "archive", rather than delete their messages; Gmail's more than 2 gigabyte of storage is sufficient to hold many years' worth of an average user's e-mails, and Gmail's search technology allows users to search their archives easily. Additionally, users can store files (up to 10 megabytes in size) as e-mail attachments.

Current storage limit — As of 4 November 2005, the storage limit is gradually increasing from 2661 megabytes. [3]

Recently, the rate of increase was one megabyte every 7.44 hours (or 7 hours, 26 minutes and 24 seconds). This means that the storage space increases approximately 134.4 kilobytes each hour. However, in the past few days, the rate of increase has slowed down considerably - it seems that the rate of increase is now only between 13 and 14 kB per hour.

Auto Save Enhancement

Gmail has added a system of Auto Save, a system for avoiding loss of data in case of a browser crash or other error. This feature automatically saves a "draft" copy of the current message once per minute. Auto Save is currently only available in the U.S. English language display setting.

Contacts

Gmail automatically saves one's contacts as one receives or send e-mail. If one changes, adds, or removes information near an e-mail such as the name while sending any e-mail, it also updates that in one's contact list.

When one starts typing in the To (or CC or BCC) field it brings up a list with one's relevant contacts. Experience has shown that this "little Google search" on one's contacts is not too smart and it is made only to work with the two main fields of each contact and it is still restricted to Name and Primary Email. But it does provide a good and easy interface.

Even because of the auto-completion feature, the auto saving creates a contact for each e-mail instead of trying to guess which e-mail should be together and which should be a different contact. That can raise one's contact list and make it chunky if one keeps more than one e-mail per person. One can also go to one's Contacts and add more information as one wishes. They are all basically just for one's note only.

It is possible to import contacts in several different ways, from Outlook, Eudora, Hotmail, Yahoo!, orkut, and any other contact list capable of being exported as a CSV file. It does allow one to export one's contacts to CSV as well.

Interface

Compose view, with spell checkerThe user is composing a new email, and has invoked the client-side spell checker feature. Like the spell checker in a word processor, the user is shown words which are not recognized, and can either pick a replacement from a list or manually enter an alteration. In addition, Gmail's spell checker has limited non-English language support; it can detect one's message's language and spell-check in that language. Some ideograph-based languages like Chinese are not supported.
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Compose view, with spell checker
The user is composing a new email, and has invoked the client-side spell checker feature. Like the spell checker in a word processor, the user is shown words which are not recognized, and can either pick a replacement from a list or manually enter an alteration. In addition, Gmail's spell checker has limited non-English language support; it can detect one's message's language and spell-check in that language. Some ideograph-based languages like Chinese are not supported.

Gmail's interface relies heavily upon JavaScript, a client-side scripting programming language, which requests data from the Gmail servers via XMLHttpRequest, an example of the web-development technique which some referred to as Ajax. Since much processing takes place on the user's computer, relatively little information must be transferred between Gmail's web servers and the client, so the interface should run quickly, even over a dial-up connection.

In late February 2005, Google rolled out a "basic HTML view" Gmail interface, accessible from any HTTP 1.1-compliant web browser (previously, Gmail was only accessible via a few modern browsers in "standard view"). The HTML interface does not use JavaScript, and is much slower than the standard interface.

Keyboard shortcuts

Gmail allows users to navigate its interface by using the keyboard as an alternative to the mouse, which is the norm for site navigation. This feature is not enabled by default, although instructions on how to enable it are provided.

Labels instead of folders

Gmail allows users to categorize their e-mails with "labels." Labels give users a flexible method of categorizing e-mails, since an e-mail may have any number of labels (in contrast to a system in which an e-mail may belong to only one folder). Users can display all e-mails having a particular label and can use labels as a search criterion. Gmail also allows users to set up filters which label incoming e-mail automatically.

Users can simulate the functionality of folder-based filtering by applying labels and archiving mail as it arrives.

Searching

Gmail allows users to search by a number of criteria:

  • whether the message "has" or "does not have" a certain phrase
  • the message's From, To and Subject fields
  • the message's location (All Mail, Inbox, Starred, Sent Mail, Spam, Trash, All & Spam & Trash, Read Mail, Unread Mail, or a label)
  • whether the message has an attachment
  • the message's date within a given range (e.g. all messages received within one week of January 1, 2004)

Gmail also allows users to construct advanced search strings. For example, the following search strings would search for all e-mails from Bob to anyone with the subject field containing "work" or "school" but not "close friend", labeled as "to do" or "pending" among all that are not in "Inbox" (which means it is archived), with a PDF attachment, and with a carbon copy to self, limited to the date range between May 1, 2004 and June 1, 2004, that are not starred:

from:bob subject:(work OR school -{close friend}) (label:(-inbox) in:to-do OR label:pending) has:attachment filename:pdf in:unstarred cc:self after:2004/05/01 before:2004/06/01
from:bob subject:(work OR school -{close friend}) (label:to-do OR in:(pending)) -(in:inbox) has:attachment filename:pdf in:unstarred cc:self after:2004-05-01 before:2004-06-01
(Note that logical operators (e.g. OR, AND) must be in upper-case)
(Also note that field operators cannot contain blank values ([buggy] unless it is the operator in the string))
([buggy] Using labels that contains space(s) within the label will only work with that label alone, probably due to the "labels hyphenation")
([buggy] Excluding Inbox from searches seems to not work properly)

See also: How do I use Gmail's advanced search?

Spam filtering

Gmail's spambox, in Firefox, Linux, with the Gmail Notifier for Firefox.
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Gmail's spambox, in Firefox, Linux, with the Gmail Notifier for Firefox.

Gmail offers a spam filtering system. Independent tests conducted in May 2004 showed this spam filter to be about 60% accurate for a wide variety of spam, significantly lower than the spam filtering accuracy of Yahoo! Mail and Hotmail. In December 2004, however, unscientific tests suggested that Gmail's accuracy was much higher than it was in May. Messages marked as spam are automatically deleted after 30 days.

Email signing

Gmail is the first major provider to sign outgoing mails with Yahoo!'s DomainKeys signatures.

POP3 access

Although not offered with the original release, Gmail allows all users to send and receive their e-mail via POP3 (over SSL) and SMTP. Some users have experienced authentication difficulties when trying to gain access to their accounts and have blamed Google for the problem, but this is likely because the user must activate a setting within Gmail before it will allow POP access, not because Gmail has a technical problem. However, some users continue to experience authentication problems in spite of the activation of this setting.

Rich Text Formatting

A feature added to Gmail on its first birthday, Rich Text Formatting, allows users to set the size, font, color, and alignment of text, create bullet points and numbered lists, in addition to several other features. With Rich Text Formatting enabled, messages to which one replies and forwards retain all embedded formatting, whereas Plain Text editing strips out all formatting including embedded graphics.

Rich Text Formatting is currently only able to work on browsers that support WYSIWYG, such as Mozilla Firefox and Internet Explorer. Browsers that do not support WYSIWYG editing cannot take advantage of this feature.

Username handling

Gmail usernames must be between 6 and 30 characters (inclusive) and made up of only letters, numbers, and periods (.). Experimentation has shown that Gmail ignores periods when resolving addresses. That is, the account google@gmail.com receives mail sent to goo.gle@gmail.com, g.o.o.g.l.e@gmail.com, etc. Likewise, the account goo.gle@gmail.com receives mail from google@gmail.com. However, when signing in it is necessary to include periods.

Gmail blocks users from creating addresses that vary by periods only. Consider two different people with the addresses john.doe@gmail.com and johndoe@gmail.com, who will each receive all emails intended for either one of the accounts. The ability to create such addresses is blocked.

Plus-addressing

( main article: Email_address#plus_addressing)

Gmail also supports "plus-addressing" of emails. Messages can be sent to addresses in the form: gmail.user+extratext@gmail.com where extratext can be any string. Plus-addressing allows users to sign up for different services with different aliases and then easily filter all e-mails from those services. It does not appear, however, that the +string feature works when sending email from a Gmail account to itself. Additionally (in some cases) the string appended to the e-mail address may not be longer than six characters.

Gmail Notifier

Gmail Notifier in notification area
Gmail Notifier in the OS X menu bar, showing the new mail submenu.

The Gmail Notifier, an official tool offered by Google, displays a small icon in the notification area (see Taskbar) in Microsoft Windows and on the right-hand side of the menu bar in Mac OS X, indicating the presence of new mail in one's inbox. It also has a feature that makes Gmail the default mail client for mailto links. It does not, however, download new messages.

On Windows, the Gmail Notifier is uninstalled (after a prompt to the user) if one installs Google Talk, which provides the same features and a new, updated interface.

Available to those who surf with Mozilla Firefox is the identically named Gmail Notifier extension, first appeared around July 8, 2004 [4], which is more than one month before the official one (August 21, 2004).

Multi language support

Gmail supports 38 languages. Here, its interface is shown in Japanese.
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Gmail supports 38 languages. Here, its interface is shown in Japanese.

The Gmail interface currently supports 37 languages in addition to U.S. English: Brazilian Portuguese, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Polish, Romanian, Russian, Serbian, Simplified and Traditional Chinese, Slovak, Slovenian, Spanish, Swedish, Tagalog, Thai, Turkish, UK English, Ukrainian and Vietnamese.

RSS feeds

After its one-year anniversary, Gmail started placing customizable RSS feeds in some interfaces. The RSS feeds are limited to a single line at the top of the page, which can be scrolled through by the user. The option is eventually expected to appear in all accounts.

Privacy

There has been a great deal of criticism regarding Gmail's privacy policy. Some of the controversy surrounded the clause "residual copies of email may remain on our systems for some time, even after you have deleted messages from your mailbox or after the termination of your account." Many believed that this meant that Google would intentionally archive copies of deleted mail forever. Google continues to refute some of this criticism by pointing out that Gmail is using mostly industry wide practices. [5] Google later stated that they will "make reasonable efforts to remove deleted information from our systems as quickly as is practical."

Most of the criticism, however, was against Google's plans to add context-sensitive advertisements to e-mails by automatically scanning them. Privacy advocates raised concerns that the plan involved scanning their personal, assumed private, e-mails, and that this was a security problem. Allowing e-mail content to be read, even by a computer, for advertising purposes, raises the risk that the constitutional expectation of privacy in e-mail will be reduced. Furthermore, non-subscribers' e-mail is scanned by Gmail as well, and these senders of e-mail did not agree to Gmail's terms of service or privacy policy. Exacerbating the situation is the fact that Google can change its privacy policy unilaterally, and that Google is technically able to cross-reference cookies across its information-rich product line to make dossiers on individuals.

Opponents of these views state that when one's e-mail is checked to see if it is spam, it is being scanned by the same process. Because a human is not reading the message, they say, it is not a problem.

Limitations

The conversation view groups related messages in a linear stack, which can be expanded and collapsed. While this does provide an innovative view of an email thread, it does not provide any way to differentiate messages that branch off from the original thread. This can occur when mail is sent to multiple recipients who respond individually.

Google is hesitant to release any upcoming plans for the implementation of any of these features.

Absent Features

The following features are absent from Gmail.

Some are provided by another kind of computer program, such as Eudora, Outlook Express or Apple Mail.

Some are provided by same kind of computer program, webmail applications (sometimes for a price), such as Yahoo! Mail and Hotmail.

Features present in Linux mail programs (such as Kmail) are: automatic spell-checking (by red underline), "attachment warning," and automatic bounce-back of unwanted mail (imitating a mail-daemon message). Gmail may or may not add these in the future.

Organizing
  • The ability to group labels.
  • Some conversation handling features such as adding an e-mail to a conversation and removing one from it.
  • The ability to create distribution lists in one's list of contacts. (a workaround is to add a unique group name to each relevant contact's "Notes" field, search for the group name in Contacts, click "All" and then "Compose", or by creating a new contact whose email address is a single string of all target email addresses each joined by the 3 characters >,<)
  • The ability to select "All" e-mails, or "All" contacts, or even apply labels to all selected e-mails, not only the limited amount displayed. (this is in fact a much bigger limitation than it may look like as using both features together can get really troublesome)
  • The ability to filter outgoing messages or messages already received. (although users can use Gmail's advanced search to filter messages already received)
  • The ability to do many actions with the same filter (although the user can always create a lot of filters).

Searching
  • The ability to search within text message attachments.
  • The ability to use Boolean criteria for filters or any kind of searching.
  • The ability to go to the oldest item, or page, of any search / filter / label, whenever the list gets big enough.
  • The ability to choose how many items a search should return per page (the settings / max page size only works for labels).
  • The ability to use same searching sintaxe with filters.

(E-mail) Protocol Resources
  • The ability to import mail from external POP3 servers into the webmail account.
  • The ability to queue messages to be sent automatically at a future chosen date and time.
  • The ability to send a request for a return receipt with messages.
  • The ability to mark the importance (e.g., "urgent") of a particular message.
  • WAP access. (One can now access Gmail via WAP on one's phone. It is, however, third-party, and not supported by Google. Go to Gmailwireless for more info)
  • IMAP support (few webmails do have it, although Free.fr and LaPoste.net have such a feature, but require user to have a French postal address).

Others
  • A virus checker, though a virus checker may be seen as unnecessary because Gmail does not allow users to receive or send attachments that contain executable code.
  • The ability to delete any attachment from a delivered message, be it sent or received.

Development

Gmail was announced amid a flurry of rumor. Owing to April Fool's Day, however, the company's press release was greeted with skepticism in the technology world, especially since Google already had been known to make April Fool's Jokes (such as PigeonRank). However, they explained that their real joke had been a press release saying that they would take offshoring to the extreme by putting employees in a "Google Copernicus Center" on the Moon. Jonathan Rosenberg, Google's vice-president of products, was quoted by BBC News as saying, "We are very serious about Gmail."

Gmail also initially received a lot of criticism for a statement they made in their original terms of use, refusing to guarantee that all e-mails at Gmail would be deleted upon request by the user. Google later clarified that they were referring to backup copies of emails, and promised that all deleted mails would eventually be expunged completely from their servers. This, along with the feature that advertisements would be generated by software-based scanning of e-mails in order to better target them, gave rise to a controversy on web privacy (see BBC News Article and google-watch.org; for a defense see The Fuss About Gmail and Privacy: Nine Reasons Why It's Bogus).

Before being acquired by Google, the gmail.com domain name was used by the free email service offered by Garfield.com, online home of the comic strip Garfield. This free email service has moved to e-garfield.com.

As of June 22, 2005, the Gmail IRI has been changed to http://mail.google.com/mail/ instead of http://gmail.google.com/gmail/.

Beta testing phase

Google initially invited about 1,000 employees, friends, and family members to become beta testers, with trials beginning on March 21, 2004. Active users from the Blogger.com community were offered the chance to participate in the beta-testing on April 25, and later, Gmail members occasionally received "invites" which they could extend to their friends. One round of invites was sent out on May 1, and another three invitations were given to all active members on June 1; by mid-June, the number of invitations had increased, with many users receiving between three and five invites daily. On February 2, 2005, the invitation interface was changed to make it easier to give invites by simply entering an email address and at approximately 3:00 UTC on February 3, 2005, some Gmail users were awarded 50 invites, suggesting that Gmail would soon go public. Now, if one attends a Google Mini webinar, one will get a Gmail invitation. Go to http://www.google.com/enterprise/mini/product_tours_demos.html for more information.

During the initial months of the Gmail beta, Gmail's well-publicized feature set and the exclusive nature of the accounts caused the aftermarket price of Gmail invitations to skyrocket. According to PC World magazine, Gmail invitations were selling on eBay for as much as US$150, with some specific accounts being sold for several thousand dollars. After a new round of invitations in early June, the price for invitations fell down to between US$2-$5. Several philanthropic Gmail users have utilized services such as the now defunct GmailSwap to donate invitations to people who want them. On June 28, Google amended its policy to forbid the selling of registered accounts. See the Official GMail Program Policy.

History

In March 2004, Google said that Gmail would probably be released publicly after six months of testing, which would have placed their launch in September 2004, but it was still in beta as of October 2005. Speculation also regarding the release date is right after The New York Times said they had "credible sources" saying "Gmail will be released publicly by the end of the year." As of present, however, one needs an invitation from an existing user or to sign up via text message using the gmail homepage (www.gmail.com) an a U.S. cellular phone that has sms capabilities to get an account, and the site still says it is in the beta development stage. The number of invitations existing account holders can send has been varied, presumably to control the usage and growth of the system. For all intents and purposes, Gmail is essentially open to the public now, since thousands of invites are publicly available from many public websites. The use of the invitation/text message system helps prevent spammers from registering numerous accounts for purposes of spamming, and will ensure that any account used illegally will have another valid email address or phone number to trace a user (the one to which the invite was sent).

In January 2005, security experts discovered a critical flaw in the handling of Gmail messages that would allow hackers to easily access private e-mails from any Gmail user's account. This was posted with detailed information to popular technology site Slashdot at 9:23 a.m. PST on January 12, 2005. At roughly 10:15 a.m. PST on January 13, 2005, developers at Gmail announced that they had fixed the problem, and that the security flaw had been patched. Despite Gmail's status as a beta application, this raised concerns among some users who use Gmail as their primary mail account.

On April 1, 2005, exactly one year after the initial release, Gmail increased the mailbox size to 2 GB (advertising it as 2GB plus) and introduced some other new features, including formatted editing (giving users the option of sending messages in HTML or plain text). As of October 2005, the mailbox size is 2.59 GB, and is increasing continuously at a rate of approximately 80 MB per month.

The "New! Get Gmail - Google's free email service with over 2GB of storage." promo that appears for a few days on some computers.
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The "New! Get Gmail - Google's free email service with over 2GB of storage." promo that appears for a few days on some computers.

On June 7, 2005, Isnoop.net Gmail Invite Spooler was deactivated by the site moderator, due to intolerance by Google. It was explained that Gmail's Product Manager would no longer tolerate the service, and was shut down midnight PDT. The service was featured in Popular Science magazine, and had given out over 1.2 million gmail accounts.

Since July 11, 2005, or more likely earlier, Google has been giving away free Gmail accounts to random people who search for the word "gmail" using the Google search engine. Follow this link and look at the top of the page for the promo that says "New! Get Gmail - Google's free email service with over 2GB of storage." However, this promo may only last a few days for a particular IP address, before it does not show up any more. ^ 

On August 24, 2005, Google offered a new method of signing up for a Gmail account via mobile phone text messaging. The public would be able to obtain an account by submitting a U.S. mobile phone number to Google, which would then send a text message with an invitation code that would be used to create a Gmail account. Numbers are stored in order to keep track of the number of accounts created which is limited to ten per phone number. This method of creating accounts makes it difficult for spammers to send out spam messages, getting spam delivered, or obtaining an account thus keeping Gmail as spam-free as possible. This method is currently only available to people with a U.S. mobile phone number. See https://www.google.com/accounts/SmsMailSignup1.

This shows the option to choose which address a message appears to be sent from.
This shows the option to choose which address a message appears to be sent from.

On August 30, 2005, Gmail started to add the facility to customise the address that messages are sent from on outgoing mail to some accounts. This adds option for outgoing messages to appear as if they had been sent from an alternative email address, rather than from the Gmail account. Right now, this option is only available for accounts that have set English (US) as Gmail display language. Gmail Help Center., but users can switch to another language and keep using this feature after adding another address.

In August 2005, Gmail started offering 100 invites to some users.

In October 2005, Gmail withdrew use of username@gmail.com within the UK, due to a dispute with the UK company Independent International Investment Research (IIIR), who own the gmail.co.uk domain. From October 19th, any new UK users wanting a gmail account were forced to have username@googlemail.com. There is still a concern that old UK users will also have to change to the new domain sometime in the future.

Non-English languages

"Lockdown in sector 4"

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In 2005, some Gmail users began reporting that their accounts were being locked for 24 hours or more. Account home pages were reportedly replaced with the flippant title: "Lockdown in sector 4!" along with a short explanation of the lockdown. Google's explanation was that the accounts in question had conducted "unusual usage," although the users maintain their innocence. Most account lockdowns are lifted after 24-72 hours, although some users report being locked out again not long after [6], though most of the time the user could clear their cache and reload the page, and the account would become unlocked again. It also may be worth noting that virtually all webmail providers will suspend an account if it is suspected of violating the provider's terms of service.

It is worth noting that many scripts for the Mozilla Firefox extension Greasemonkey have caused this problem as well.

Competition

(main article: Webmail)

After Gmail's initial announcement and development, many existing web mail services quickly increased their storage capacity. For example, Hotmail went from giving some users 2MB to 25MB (250MB after 30 days), while Yahoo! went from 4MB to 100MB. Yahoo storage upgraded again in late April 2005, to 1GB. These were all seen as moves to stop existing users from switching to Gmail, and to capitalize on the newly rekindled public interest in web mail services. The strain to catch up was especially visible for Microsoft's Hotmail, which upgraded its email storage erratically over a number of months. In August 2005, AOL started providing all AIM screen names with their own email accounts with 2 GB of storage.

Name change

Gmail in Germany

The German version of Gmail was first known as Gmail Deutschland. However, the company Giersch Ventures already had the words G-mail trademarked since 2001, and filed a lawsuit against Google for trademark infringement.

On 4 July 2005, Google announced that Gmail Deutschland would be renamed Google Mail and that every German IP would be forwarded to a different server where every new user would be able to obtain an address in the googlemail.com domain. Any German user who now wants a gmail.com address must sign up for an account through a proxy. German users who were already registered were allowed to keep their old gmail.com addresses.

It is possible to obtain an address in the gmail.com domain if one is in Germany, though. By clicking on the URL provided in the invite, one is forward to an address similar to

By editing the last digit from "1" to "2", one should be able to open a gmail.com account.

In practice, there is little difference between the two, as googlemail.com addresses act as aliases for their gmail.com counterparts. A user interested in having all of his or her mail sent to a gmail.com address only needs to change the reply-to address in the account settings page.

The Giersch Ventures lawsuit also forced Google to change the site's URL from gmail.google.com to mail.google.com, which briefly broke some applications and plugins that relied on it to access Gmail.

Gmail in the UK

The Google Mail logo
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The Google Mail logo

On 19 October 2005, the UK version of Gmail was converted to Google Mail due to similar reasons as described in Germany [7].

See also

Add-Ins

Other email Providers

External links

Wikibooks
Wikibooks has more about this subject:

Gmail tools

  • Gmail Bookmark - GMail Bookmark manages one's bookmarks and uses your Google GMail account as a storage. (French)
  • Gmail Notifier - Official Gmail Notifier program. Sits in system tray and checks email, shows snippets, and associates mailto: links (BETA).
  • Gmail tools and plugins
  • How to use Gmail as a second brain - Article on how to use Gmail for data and information storage and management.
  • GetByMail - Remote access and file sharing by mail software. 100% compatible with Gmail.
  • G-Mailto - Associate mailto: email links on the web with Gmail.
  • gDrive a PHP script to use gmail to store large files. major benefit being that users of all operating systems can access it.
  • WebMailCompose - Mozilla Extension to associate mailto: email links with GMail (among other webmail services.)
  • Google Mail Loader - Helps import one's existing email into Gmail.
  • gExodus - Another tool to import existing email into Gmail.
  • GTransfer - Service that transfers e-mails from other webmail services to Gmail
  • libgmail is a Python API for writing programs that use Gmail
  • Gmail S/MIME is a Firefox extension bringing S/MIME encryption to Gmail.
  • GmailFS provides a mountable Linux filesystem using libgmail and FUSE
  • Gmail Drive provides a mountable Win32 filesystem using MS Windows
  • GmailHost provides an additional front-end for Gmail Drive that allows one's files to be accessed online
  • RoamDrive Standalone Windows application that can use GMail (as well as Hotmail and MSN) as a storage device.
  • GTray - A simple Gmail notification tool.
  • Gmail Agent API - Mail-notifier & address-importer.
  • GetMail - Forward one's Hotmail or MSN emails to one's Gmail account.
  • Mail::Webmail::Gmail - Perl module interface to Gmail.
  • GMNotifier - An unofficial Gmail Notifier program written in the .NET framework
  • GMail API for Java(g4j) - A Java-based API for Gmail.
  • GmailStatus GMail Notifier program for Mac OS X 10.3.x
  • Goollery - Gmail-based photo gallery, allowing one to upload pictures from a website; the pictures are automatically stored in one's gmail account. Its not working as of 29 October 2005.
  • GMail Wireless - Allows one access to one's Gmail account using a wireless WAP phone
  • KCheckGmail - GMail Notifier program for KDE 3.x
  • GmailerXP - Allows for full control of Gmail accounts in windows. (Contact management, Labels, message browsing, etc.)

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