NEW Risk Issues and Crisis Management Mike Regester & Judy Larkin
Risk Issues and Crisis Management has become essential reading for anyone interested in reputation management. This 3rd edition, published in March 2005, documents a number of recent, high-profile case studies including Coca-Cola's UK withdrawal of Dasanai and the travel industry's response to the Asian Tsunami. Drawing on the authors' considerable experience of working alongside senior management teams of many international organisations it assess the lessons - both positive and negative - to be learnt from each.
Strategic Reputation Risk Management defines reputation, explores how to value it and provides practical guidelines for effective reputation management. The book provides a good evidence base of contemporary case studies, a great deal of experience and some useful models and checklists that can be instantly accessed when needed.
