The Integrated Incident Management System (IIMS) is a real-time incident management system that enhances the communication of critical data among incident and emergency managers at operations centers and responder personnel at the incident scene.
Incident responders use mobile computers to collect and transmit the incident
information required by decision makers to clear an incident. The system enables responders to dispatch appropriate emergency equipment to the scene more quickly and restore normal transportation operations faster.
During a major incident, the Integrated Incident Management System can be used to identify staging areas, as well as emergency response and evacuation routes. The system can coordinate a multi-agency response at and near the incident scene. Field responders can report infrastructure damage, environmental hazards, and incident severity.
For example, if a tractor trailer overturned on a busy highway and product or fluids were spilled; or if infrastructure, such as guardrails, poles, or impact barriers were damaged, the system enables both first and second responders to share, in real time, accurate and highly descriptive information concerning the on-scene events and response actions of all connected agencies. This information includes GPS and GIS based location verification, still images of the current scene, and incident characterization data from on-scene responders.
The Integrated Incident Management System transmits incident scene data to networked New York City and New York state transportation, public safety, emergency, and public works operations centers and maintenance yards. Many centers are operated 24 hours a day, 7 days a week.
The Integrated Incident Management System is a multi-agency project and the systems partners include:
- New York State Department of Transportation
- New York City Department of Transportation
- New York City Police Department
- New York City Department of Sanitation
- New York City Department of Environmental Protection
- New York City Office of Emergency Management (NYCOEM)
- New York City Fire Department/EMS
- Metropolitan Transportation Authority Police
