Welcome to your Global Customer Support Center.

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In your comprehensive Support Center you are just a click away from all the support you need to optimise your use of Thomson Scientific solutions and services.

Product & Technical Support How to use a product Data corrections FAQs How to use a product Searching Desktop software installation Troubleshooting

Customer & Account Services Hours of Customer Support M-TH 07:30 AM to 7:00 PM EST F 07:30 AM to 6:00 PM EST I need help with... My invoice Address change Ordering Product claims Serial Number Request Return Material Authorization With my password Other Refund request FAQs

Product Training Needs Select Your Training Live Web-based Training Recorded Training Support & Training Materials Contact the Training Team