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New York State Thruway Authority
Contacting the Thruway

The Thruway Authority operates and maintains the longest user-fee supported road system in the nation and is committed to delivering high levels of safety and service to its customers. Authority employees take great pride in their work and look forward to addressing customer questions, comments and concerns.

Please feel free to call, complete the email form below, or send a letter. The Authority's staff will respond to questions as quickly as possible.

Note: The Authority occasionally receives mail addressed to the Governor of New York (this mail gets forwarded to his office). If you would like to reach the Governor, you may do so directly by visiting http://www.ny.gov/.

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* Topic of Message:
* Name:
* Street Address:
* City:
* State:
* Zip Code:
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Daytime Phone :
* Email:

* For questions or concerns regarding your E-ZPass account,
   please provide at least one the following:
E-ZPass Account Number:
E-ZPass Tag Number:
E-ZPass Violation Number:

License Plate Number:
This may be helpful for Non E-ZPass customers
with violation notices

* Comments or Questions:
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