Frequently Asked Questions

What is Variety.com?

Variety.com is the online news service for the entertainment industry insider. It offers the full text of every current article in Daily Variety and Variety (not including some of the special reports). It also offers tremendous research tools, like a searchable credits database, a global showbiz events calendar, interactive box office charts, classifieds, video clips, extended event photo coverage and more. Every day, stories appear on Variety.com before the paper hits the street. Click here to subscribe to Variety.com now!

Variety.com also includes searchable archived content within the following timeframes:

ARTICLES
Daily Variety stories January 1998 - current
Weekly Variety stories March 2001 - current
Columns (Peter Bart, Army Archerd) January 1992 - current
 
REVIEWS
Classic Variety Film Reviews 1914 - current
  (earlier ones abridged)
TV, Music and Legit Reviews
  from Daily and Weekly
January 1992 - current
 
CHARTS
Domestic Box Office Charts March 1994 - current
(some data back to 1980)
International Box Office charts March 1997 - current
Legit Box Office charts June 2000 - current
Film and TV Production Charts January 1998 - current
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When is Variety.com updated?
Breaking News As it happens
Daily Variety stories, reviews and columns Sunday-Thursday by 10 p.m. PT
Weekly Variety stories, reviews and columns Saturday morning for current week's content
Domestic Box Office Charts Monday and Friday by 6 p.m. PT
Estimates available Sunday by noon
International Box Office charts Monday and Friday by 6 p.m. PT
Legit Box Office charts Sunday by midnight PT
Film Production Chart Thursday by midnight PT
TV Production Chart Wednesday by midnight PT

 
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How do I get online if I am a print subscriber?
You can activate your subscription clicking here.

If you need help, contact Customer Service at VTCCustserv@cds-global.com, or call toll free 1-866-MY VARIETY (U.S. and Canada) or 1 515-247-2993 (International).
 
What software do I need to watch Variety Vision?
Variety Vision is Variety.com's video offering. Users currently require Macromedia Flash Player 8.0 (or greater) to watch these clips.
 
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Which print articles appear on the Web site?
All articles, reviews, announcements and columns from Daily Variety's Los Angeles and Gotham editions, and the Weekly edition, are posted to the Web site. Some may appear with different headlines, or may appear in a slightly differnt version, than what appears in print. Collections of news briefs are split into individual items. Only selected special report / spotlight content is found online. Some, but not all, charts from the paper are found online; on the other hand, some appear with more information than appears in print, or are searchable and sortable online.
 
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When is Daily Variety and Variety published?
Variety is published weekly, except one week in July and one week in December.
Daily Variety Los Angeles and Gotham editions are published daily except weekends and holidays, with two special issues in March and one special issue in July, October, November and December.

Holidays are: New Year's, President's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.
 
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Which browser should I use to access Variety.com?
The site looks best with Internet Explorer 6.0 and Firefox 1.5, We strive for, but do not guarantee, compatibility with other browsers.

 
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How can I get printed issues of Daily Variety and Weekly Variety?
Archives of Daily Variety and Weekly Variety print issues date back two years. If the issue you want falls within these dates, please call our circulation desk to check availability. The cost is $6.95 (including shipping and handling) for Daily Variety and $10 (including shipping and handling) for Weekly Variety. Special issues (such as our Oscar specials) are individually priced. Priority shipping is available for an additional charge. You will need to specify the exact date of the issue when ordering -- the operators cannot search for the proper issue. To order, please call circulation. For Daily Variety: (800) 552-3632. For Weekly Variety: (800) 323-4345. International subscribers should call 1-515-247-2993.
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How can I get printed issues of Daily Variety and Weekly Variety older than two years?
If the print issue you desire dates back more than two years, you will have to check with your local library in order to obtain a copy.

For custom reprints, please use this page to contact us.  
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How much does a subscription to Variety.com cost?
A subscription to Variety.com is included with every print subscription. To subscribe to the web site only, please see the Subscribe section. We offer yearly, monthly and daily rates. You can also call toll free 1-866-MY VARIETY (U.S. and Canada) or 1-515-247-2993 (International).
 
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How do I subscribe to Daily Variety or Weekly Variety?
You can subscribe to the print version of Daily Variety or Weekly Variety online by entering in the necessary information on the print subscription page or by calling toll free 1-866-MY VARIETY (U.S. and Canada) or 1-515-247-2993 (International).
 
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Why should I subscribe to both the print version and the online version of Variety?
The online and print versions of Variety complement each other nicely. The print version offers complete coverage of the day's news, plus charts and graphics and photos that don't display as well online. The paper edition is light, portable, and doesn't smudge your fingers like some other newspapers. Variety.com, on the other hand, provides access to stories the night before the print version hits the street, along with searchable archival data, and is an invaluable tool when you're traveling or on location. It also offers some additional articles and reviews, and has deep, rich data tools like the production charts and the box office section. Besides, access to Variety.com is included with your newspaper subscrption.
 
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Why am I seeing old news articles?
A number of reasons may cause your computer to display older articles when searching for a current story. One way to keep your records current is clearing the cache from your Internet browser, since it may be recalling data from a previous visit to Variety.com.
 
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How do I submit birth and wedding annoucements?
Variety runs announcements for births and weddings of people in the entertainment industry. For births: Include names of both parents, name of baby, date of birth, place (city) and industry affiliation. For weddings (Hitched): Include names of bride and groom, date of wedding, place of wedding and industry affiliation. Email to Annie Garcelon at annie.garcelon@variety.com.
 
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How do I submit obituaries?
You can submit information for an obituary article by:

  • email -- obits@variety.com (this is the preferred method)
  • fax -- (323) 857-0494
  • regular mail -- Variety, Attention Obits Editor, 5700 Wilshire Blvd., Suite 120, Los Angeles CA 90036

We ask that the following be provided:

  1. Name and age of the deceased.
  2. Place and cause of death.
  3. City of birth (and nation if not U.S.), plus educational and military background.
  4. Career history, significant career achievements, membership in industry organizations, etc.
  5. A list of survivors (we usually only list names of spouses or partners plus any close relatives who are connected to show business; otherwise we list number of children, grandchildren, siblings, etc.)
  6. Funeral and/or memorial service information.
  7. Suggested donations to charitable organizations in the person's memory.

We'd also appreciate a photo, either physically or by email; sorry, we can't use faxed photos. Email photos are preferred in JPEG format.

Be sure to include a phone number and/or email address where you can be reached in case we have any questions.

Please note that non-paid obituaries are published on a space-available basis; however, virtually all obituaries are posted on the Web site at Variety.com/obituaries.

If you are interested in placing an advertisement for an obituary or a remembrance, contact advertising@reedbusiness.com or call (323) 965-4123.

If you have more questions, call (323) 965-4476 now and ask for the obituary editor.
 
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How do I get help with a technical problem?
If you are experiencing technical difficulties with Variety.com, please email us using one of the Web site mailboxes located in the Contact Us section. Please include the type and version of your Internet browser, along with as much detail as possible about the problem.
 
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Having trouble logging in?
 
If you're finding it difficult to log in to Variety.com, following these simple steps may help to solve your problem.
 
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  1. Did you register yet? Subscribers to the print edition can also access Variety.com, but must first sign up here. You will need your print label. To subscribe to the web site only, fill out the secure registration form.
  2. Has your account expired? If your online or print account has expired, you will have to resubscribe before you are able to access the site. This can be done by calling customer service at:
    Variety.com 1-866-MY VARIETY/ 1-515-247-2993
    Daily Variety 1-866-MY VARIETY/ 1-515-247-2993
    Weekly Variety 1-866-MY VARIETY/ 1-515-247-2993
  3. Are you typing in your user name and password correctly? Make sure you are entering in the exact same user name and password that you registered with.
  4. Are your cookies enabled? Your browser must accept cookies in order to access the site. If you are concerned about others accessing your account, you have the option of unchecking the "Remember Me" box when logging in. This will delete the cookie when you close your browser. You will then have to log in again when you come back to the site.
  5. Are you accessing the site through a bookmark or Favorites link? If so, try typing in the address directly: it's http://www.variety.com.
  6. Have you tried logging out? This can be done in two ways -- try each and then try logging in again.
    • Log out by clicking on the "Click to Sign out" link at the top of the page
    • Log out by going to clicking here
  7. Have you cleared the cache on your machine? Following are instructions for three popular browsers:
     
    Internet Explorer
    1. Select "Internet Options" from the "Tools" pull-down menu
    2. In the "General" tab of the "Internet Options" section locate the area called "Temporary Internet Files"
    3. Click on "Delete Files" button
    4. Click OK to delete the files
    5. Click OK at the bottom of the window to exit "Internet Options"
    Netscape Navigator
    1. Select "Preferences" from the "Edit" pull-down menu
    2. In the preferences window, click the arrow next to "Advanced" to expand the menu
    3. Select "Cache"
    4. In the Cache window, click both the "Clear Memory Cache" and the "Clear Disk Cache" buttons
    AOL
    1. On the Settings menu on the AOL toolbar, click Preferences.
    2. In the Organization section of the Preferences window, click Internet Properties (WWW).
    3. In the Temporary Internet Files section, click Delete Files.
    4. Click OK.
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The site says my account has expired and it will not let me access the content. I have renewed my subscription however. What should I do?
Try logging out and then log back in again. If the problem persists, please contact customer service.
 
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How do I make Variety.com my home page?
Get all the Variety news ... even faster. If you are dedicated to show business, you want Variety.com as the first page you see every time you start your web browser. It's easy, and takes less than a minute. It may be helpful to print these instructions before you start.
 
CHOOSE YOUR PC BROWSER
  • Internet Explorer
    4.0 and up
    1. Select "Tools" then "Internet Options" from the toolbar at the top of the window.
    2. Click on the tab labeled "General."
    3. Where you see "You can change which page to use for your home page." paste or type the following: http://www.variety.com/ then click "OK."
  • Netscape Navigator
    4.0 and up
    1. Select "Edit" then "Preferences" from the toolbar at the top of the window.
    2. Click on the option "Navigator."
    3. Where it reads "Navigator starts with" click the "Home Page" radio button and paste or type following: http://www.variety.com/ then click "OK."
CHOOSE YOUR MACINTOSH BROWSER
  • Internet Explorer
    3.0 and 4.0 and up
    1. Select "Edit," then "Preferences." from the menu bar at the top of the screen.
    2. Choose "Web Browser" then "Home/Search."
    3. Where you see "Address:" paste or type the following: http://www.variety.com/ then click "OK."
  • Netscape Navigator
    3.0
    1. Select "Options" and "General Preferences" from the toolbar at the top of the screen.
    2. Select the tab labeled "Appearance"
    3. In the "Browser Starts With:" dialog box, paste or type the following: http://www.variety.com/ Make sure to select the "Home Page Location" radio button and click "OK."
    4.0 and up
    1. Select "Edit" then "Preferences." from the toolbar at the top of the screen.
    2. Select "Navigator," then "Home Page."
    3. Where you see "Navigator starts with:" click the radio button that says "Home Page."
    4. Where you see "Clicking the Home Button will take you to this page," paste or type the following: http://www.variety.com/ then click "OK."
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How do I find out about submitting photos to Variety?
Variety can accept your images in a range of formats, but we have guidelines that we recommend you follow. Click here for our Photo Submission Guidelines.
 
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Where can I get more help? How can I contact you?
If you would like general information about our site, or you want to send us comments or provide feedback, please use this page or send email to: VTCCustserv@cds-global.com.
For questions or comments about subscriptions, please send email to: VTCCustserv@cds-global.com or call 1-866-MY VARIETY/ 1-515-247-2993.
For advertising information and comments, please send email to: advertising@reedbusiness.com.
For editorial information and comments, please send email to: news@reedbusiness.com.
For help with email newsletter issues, please send email to: eletters@reedbusiness.com.
If you want to contact a specific person or department, visit the Contact Us section of the Web site.
 
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Q If you could meet one person in the entertainment industry, who would it be?
A. jacques - Farrelly Brothers


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