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Fundamentals
Going that extra mile is easy...
Once you have directions!
‘WOW’ YOUR CUSTOMERS
When:
Tuesday, February 19th
Tuesday, March 18th
Tuesday, April 22nd
Where: Tourism Victoria, 4th Floor, 31 Bastion Square
Time: 9:30 am - 4:30 pm
Cost: $64.00 + gst/person (Member and Student rates available)
BENEFITS OF THE WORKSHOP
- An improved understanding of the value of customer service to the Business
- Improvement to significant improvement in the ability to handle customer concerns
- Improved ability to work as a team
- Improvement to significant improvement in communications
- Improved empathetic listening skills
- Improvement to significant improvement in understanding the importance of GOOD customer service
- Successful participants receive a certificate vaild for two years and a pin
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FOR MORE INFORMATION OR TO REGISTER CONTACT
LACEY SHEARDOWN, TOURISM VICTORIA, 414-6972 CLICK HERE TO EMAIL LACEY SHEARDOWN
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