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COMMERCIAL

TeleContinuity is a managed services provider focused on delivering best of breed applications to its customers. Whether you are a small business to a global enterprise, TeleContinuity can deliver to you a robust set of applications world wide that provide all the necessary services from disaster recovery, telework and backup voice platform that can gurantee call delivery in the event of a emergency or disaster.

 

Endorsed by SIFMA!

TeleContinuity is a SIFMA Partner, and as a member of SIFMA your organization can receive special member discounts and packages. Contact SIFMA for more information.

 

Our solutions fit your business operations, and do not require any on site equipment or carrier based services to be implemented.

 

Features:

Telecommunications Voice Continuity & Recovery Web based User and Admin Management Platform Web Proxy Access Customized View - Network Operations Center Access Custom Reporting Backup Voice Mail Email IP Address Emergency Access Toll Free Local Access Numbers SMS Fax over IP (FOIP) VoIP inbound and outbound call delivery International Call Routing Custom Training Web based Training Custom Application Development PBX / Auto Attendant Customization Dedicated Provisioning and Service Level Agreement

- Telework Applications

- Survivable Call Routing

- Toll Free Emergency Access

- Unlimited Number of Forwarding Destinations

- Web Activation Telephone Activation

- Web Based User Management

- Web Based System Administration

- Web Proxy

- Destination Number Labeling

- Back Up Voice Mail Box

- Carrier Based Call Forwarding Support

- Multiple Locations

- Group Activation

- SMS Activation

- Email Activation

- Fax over IP (FOIP)

- Downloadable VoIP Softphone

- Monitoring Platform Custom

- Auto Attendant

- Local Telephone Numbers

- Dial by Last Name

- Reporting

- International Calling

- Web, SMS, Email - Carrier Redirect Integration

- Network Operations Center

- Custom Service Level Agreements

- Custom Training

- Custom Development

- PBX mirroring and replication

- inbound and outbound call Delivery

- Domestic and International Calls

- Support for North America, Japan and soon the Middle East

 

and much more...

 

What We Do for Business Continuity

- TeleContinuity helps sustain voice communications during emergencies and outages.

- Subject matter experts in voice telecommunications disaster recovery to support COOP, BCP, & COG.

- TeleContinuity operates a nationwide communications network that customers subscribe to as their survivable backup voice network.

- TeleContinuity technology enables the customer to adapt and change its voice recovery strategy in real time by giving customers a recovery platform, access to alternate networks and administrative interfaces that provide total call control.

- TeleContinuity can reroute calls to new locations and devices (both VoIP and TDM), helping to ensure continuous communications.

- No known comparative competitors in the marketplace today.

 

What TeleContinuity Owns

- A global fully-available survivable voice network.

- All technology was developed “in house”

– no third party ownership

- Best of Breed Partnerships

– Patent awarded October 2007.

- Recognized & recommended as the only solution in the marketplace

 

Business Continuity Requirements that you should Consider

1. Location Independence- staff must be able to receive calls made to their work number and make outbound calls regardless of where they are located as they cope with the changing disaster conditions.

2. Network Independence- to assure telephone service, incoming and outgoing calls must be able to make immediate use of any and all surviving networks (TDM and IP) that are available to make and receive telephone calls.

3. Device Independence - the solution must allow staff to utilize any communication device available to them.

4. Survivable Telecommunications Services- The service must have geographic diversity and be capable of maintaining service through dynamic re-routing even though service points have been destroyed. There must be no single point of failure anywhere in the system.

5. Isolation and Independence from the Disaster Site’s Local Loop- The solution must provide both forwarding capability and independence from the local loop such that if forwarding is lost or is unattainable staff can still be reached.

 

For More Information Click on the links below and request a white paper and some additional information.