SourceLabs is dedicated to helping Linux and Open Source developers and administrators make the most of their Linux and Open Source software by developing products and services to help better support and manage Open Source software.

SourceLabs expanding roster of solutions and services includes:

• The Support Suite for Linux and Open Source Java helps you Discover, Identify and Solve faults, crashes, defects and other key system
• The SourceLabs Continuous Support System (CS2) is a proactive and more effective technology for 24x7 Enterprise Open Source Java support
• The Open Source Management System (OSMS) The Open Source Management System has helped SourceLabs customers solve challenges related to acquiring, deploying, and supporting Open Source Software - View Datasheet (PDF)
• Sash 2 - Java Development Stack - SourceLabs delivers a dependable, cost effective, integrated platform for building, testing and deploying Java-based SOA applications which includes Spring, Hibernate, Axis, Struts , Tomcat and over 40+ dependencies. View Datasheet (PDF)

Mission-Critical Support Services for the Most Demanding Enterprises

SourceLabs Continuous Support Solution includes unique proactive support services, including daily triage and notification services that alert customers to potential vulnerabilities. Notification feeds that customers can receive include: subscription from SourceLabs, and includes the Continuous Support System, 7x24 production support contracts, and the SASH Stack for Java, SourceLabs' stress-tested Java middleware distribution which is comprised of the leading open source Java projects in use by large enterprises today.

SourceLabs Continuous Support Solution is available as a

• Security Daily Digest Scans newsgroups, forums and mailing lists for potential security vulnerabilities
• Issues Daily Digest Scans newsgroups and mailing lists for potential software defects or compatibility issues
• Code Daily Digest Logs project activity, filtering for notable code check-ins

SourceLabs support engineers undertake a daily triage process to proactively address issues that might affect customer systems. The triage process uses the information contained in these information feeds to assess software issues, including potential security threats, and determines an appropriate course of action for all issues discovered. The resulting triage report is provided each day to SourceLabs customers.

SourceLabs Continuous Support technology includes adaptive diagnostic monitoring probes and automated issue acquisition tools that continuously extract information from Open Source information sources such as mailing lists, bug databases and user forums. The technology uses proprietary signature matching algorithms to search a correlated data base of hundreds of thousands of issue and failure signatures to speed time to repair.

CONTACT US to get started with our Continuous Support Solution.

Features of the SourceLabs Continuous Support Solution for Java Middleware include:

• Diagnostic service for identifying, gathering information and diagnosing failures
• Continuous notification, alert and analysis services for security, operations and development staff
• Pre-emptive maintenance services to avert issues before they impact production systems
• CERT7 tested SASH Stack for Java
• Hot fixes and critical security updates

The SourceLabs support team features software engineers who are intimately familiar with the SASH components and are active participants in their related Open Source communities. SourceLabs software engineers are on-call 24 hours a day to help with any issues — they are the first person to return a support services customer call and work directly with the customer technical staff at any hour of the day or night, 365 days a year.

Enterprise IT organizations can rely on SourceLabs for dependable Open Source systems and the most responsive and effective support and maintenance of open source infrastructure software.