* 1. What was the main purpose of your visit to the Citizenship and Immigration Canada website today? General Information Skilled Workers and Professionals Refugee Claims International Adoption Visiting Canada Canadian Citizenship Working Temporarily in Canada Foreign Credentials Recognition Sponsoring Your Family Information for Newcomers to Canada Studying in Canada Other

* 2. What did you want to do on the Citizenship and Immigration Canada website today? Check all that apply.

Check to see what was there - Just curious
Get specific information / answer specific questions
Find links to other sites
Download a form / application
Submit a form or application online
Make a payment (e.g. processing fee)
Order free publications
Send an email to the government
Check application status
Find out about recent Minister's announcements
Other

We want to improve. Please click on the answer of your choice for each statement below.

* 3. Information is easy to understand. Strongly agree Somewhat agree Somewhat disagree Strongly disagree

* 4. It is easy to find what I am looking for. Strongly agree Somewhat agree Somewhat disagree Strongly disagree

* 5. The website looks good. Strongly agree Somewhat agree Somewhat disagree Strongly disagree

* 6. Overall, I am satisfied with this website. Strongly agree Somewhat agree Somewhat disagree Strongly disagree

* 7. I will use the Citizenship and Immigration Canada website again. Strongly agree Somewhat agree Somewhat disagree Strongly disagree

8. If you disagreed with any of the above statements, please describe in more detail the reason(s) you disagreed. (Do not include personal information)

9. If you had technical problems with the website, what type of problem did you encounter? Display or format problems Unable to download a form Broken link / file not found error Spelling or grammatical errors Other Please use this space to describe the problem in more detail, including the name or URL (i.e., http://...) of the page on which the problem was encountered and the type of browser you are using. (Do not include personal information)

10. Do you have any other comments or suggestions to make about this site? Is there anything about the site you particularly like? Are there any features or content we need to improve or add to make the Citizenship and Immigration Canada website more useful for you? (Do not include personal information)

Your responses have been sent and received.

Thank you for taking the time to help us serve you!

<< | Reset section| Reset survey | Next >>