Help
 

Help Topics
Search
FAQ
Ordering
Gifts and Gift Certificates
Amazon MP3 Downloads
Dispatch & Delivery 
Returns & Refunds
Amazon.co.uk Marketplace
Manage Your Account
Extras & Services
Security & Privacy
Publisher & Vendor Guides
Useful Information

Welcome to Amazon.co.uk Help

Get information fast

To find out all about ordering or the status your orders, please use
If you are looking for a certain product, please use the product search in the blue navigation bar on top of this page.

Would you like to make a return?

You may return new, unopened items sold and fulfilled by Amazon.co.uk within 30 days of delivery for a full refund. Items should be returned in their original packaging. We will also pay the return shipping costs if the return is a result of our error. Always use the Online Returns Centre if you want to return an item. We will guide you through the process and even supply you with a return label which you can print out. Our 30-day Returns Guarantee

Would you like to contact us?

You can e-mail or phone us from the 'Contact Us' box located in the right-hand column of each Help page. We'll be happy to assist you.

Selling at Amazon.co.uk Is Easy

We offer several ways to sell your items to our millions of customers, each with its own advantages.

Amazon.co.uk Marketplace is the best place to sell new, used, refurbished and collectible items--you list your item right alongside the same item carried by Amazon.co.uk.
Amazon.co.uk collects no fees unless you sell. Volume sellers, learn about our Pro Merchant Service and the tools and features you need to manage your business easily.

If you have your own book, music, video, or DVD title to sell, you may also want to consider our Advantage Programme.

Associates Programme

If you have your own Website and want to make money without selling products directly, our Associates Programme might be your choice.