Frequently asked questions:
Local enquiries
If your enquiry is about a local conservation issue or relates to a specific area in New Zealand please contact the nearest DOC office:
Visitor and recreation enquiries
For information about visiting public conservation land check out the Parks and recreation section of this website. Our DOC visitor and information centres will also be able to help you:
Feedback and enquiry form
You can also use our feedback forms to give us feedback about the DOC website or make general enquiries.
Emergencies
For conservation emergencies telephone: 0800 DOCHOTline (0800 362 468)
Conservation Emergencies are:
- Conservation-related law enforcement (for example illegal white-baiting, vandalism of huts and tracks, removal of plants from reserves, killing or catching of native wildlife, fishing in marine reserves, disturbing marine mammals)
- Sick or injured wildlife
- Marine mammal stranding (whales and dolphins only)
- Safety Watch (damaged and/or unsafe visitor facilities)
For all Fire and Search and Rescue emergencies, call 111.