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For questions regarding products, order delivery, or returns, please contact defenseless1 Customer ServiceFor questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.
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About
defenseless1 is committed to providing each customer with the highest standard of customer service.
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Shipping Rates & Delivery Estimates
Amazon Marketplace Shipping for Buyers
- Marketplace Shipping Overview
- Marketplace Shipping Times
- Marketplace Shipping Rates
- Surcharge Chart for Heavy or Bulky Media Items
- Placing Orders from Outside the United States
- How Our Rates Are Calculated
Marketplace Shipping Overview
When you purchase a new, refurbished, used, or collectible item from a seller at Amazon Marketplace, you pay immediately, online. Included in your payment is a pre-calculated fee for shipping. A rate chart is included below, and you can also read more about how we calculate those rates.
Marketplace Shipping Times
Sellers agree to ship within 2 business days of your purchase. Expected transit times for each shipping method are listed below.
- Standard U.S.: 4 to 14 business days after shipping (may take up to 21 business days)
- Expedited U.S.: 2 to 6 business days after shipping
- Two-Day U.S.: 2 business days after shipping
- One-Day U.S.: 1 business day after shipping
- International Standard: 3 to 6 weeks (may take 8 to 12 weeks due to customs delays)
- International Expedited: 3 to 7 business days
Marketplace shipping times are not guaranteed and the actual performance varies by seller.
Should you have any questions about your shipment, please contact your seller directly.
Marketplace Shipping Rates
Your shipping fees when buying items at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges--there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
For buyers within the United States, shipping charges and options vary according to the product being purchased, and are listed in the chart below.
Domestic Standard
(4 to 14 business days)Domestic Expedited
(2 to 6 business days)Domestic Two-Day
(2 business days)Domestic One-Day
(1 business day)Books $3.99 $6.99 $11.98 $17.98 CDs, Cassettes, Vinyl $2.98 $5.19 $7.98 $11.98 VHS Videotapes $2.98 $5.19 $11.98 $17.98 DVDs $2.98 $5.19 $7.98 $11.98 Video Games $3.99 $6.99 Not available Not available Software & Computer Games $3.99 $6.99 Not available Not available Camera & Photo $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Tools & Hardware $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Kitchen & Housewares $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Computer $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Outdoor Living $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Electronics $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Sports & Outdoors $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Cell Phones & Service $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Musical Instruments $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Office Products $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Toy & Baby $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Everything Else $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available For buyers outside of the United States, shipping charges and options are listed in the chart below.
International Standard
(3 to 6 weeks)International Expedited
(3 to 7 business days)Books $12.49* $35.98 CDs, Cassettes, Vinyl $6.89 $32.98 VHS Videotapes $12.29 $35.98 DVDs $12.29 $32.98 *Additional shipping and handling charges apply to media items of unusual size or weight. Learn more.
Please note: Buyers outside the U.S. cannot purchase the following types of items via Amazon Marketplace: video games, toy and baby items, electronics, cameras and photo items, tools and hardware, kitchenware and housewares, sporting goods and outdoor equipment, software, and computers.
Surcharge Chart for Heavy or Bulky Media Items
Additional shipping and handling charges apply to exported media items of higher weight. If the surcharge applies to your order, you'll see the charge appear on the final order page before you place the order. The amount will vary depending on the shipping method you select; see the chart below for details:
Shipping Method Per Item Surcharge
(3 to 6 weeks)Standard Shipping $6.00 Placing Orders from Outside the United States
Marketplace orders can only be placed from international locations if the buyer is in a supported country (see the list below). Standard International shipping is the only shipping option available for Marketplace orders fulfilled by Amazon.com.
Supported Countries
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates Puerto Rico, U.S. Virgin Islands, U.S. Minor Outlying Islands, Guam, American Samoa and Northern Mariana Islands APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom (England, Northern Ireland, Scotland, and Wales) Asia Australia, China, Hong Kong, India, Israel, Japan, French Polynesia, Marshall Islands, Micronesia, New Caledonia, New Zealand, Palau, Singapore, South Korea Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Mexico, South Africa
How Our Rates Are Calculated
Amazon.com charges Marketplace buyers a flat rate for shipping, and funds are passed to the seller to offset the costs of packaging and labor, as well as the actual postage required.
The credit given to a seller will usually closely match what the seller pays to ship the item, using the option that you have chosen (Standard or Expedited). However, there may be times when the credit a seller is given for a Marketplace order will be above and beyond what is actually paid for postage. Shipping costs are an inherent feature in any mail-order service, and we hope that you will understand.
Learn about the shipping rates and delivery time frames for orders shipped by sellers. - Top of Page
Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
In addition, we want you to be aware that Amazon.com will provide defenseless1 with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to defenseless1's Privacy Policy.
Privacy Practices
defenseless1 values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact defenseless1 to request a refund or get information about any additional policies that may apply:
For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.