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Once your package is delivered to the Amazon Locker, you'll receive an e-mail informing you that your package is available for pick-up. The e-mail will contain your unique pick-up code. At the location/address you will find a set of lockers, one of which will contain your package. Enter your pick-up code into the touch screen display and the locker with your package will open.
Amazon Lockers are currently located in Seattle, New York, and London. If you live in Seattle or New York, you can search and select a locker location during the checkout process or in Your Account by following these steps below. If you don't live in one of these cities the options below won't display, you will need to search and add a location here.
Note: Amazon Locker locations can't be selected as a 1-Click default shipping address. To select a locker location, you'll need to place your order through the shopping cart.
Many items sold or fulfilled by Amazon.com can be delivered to an Amazon Locker as long as they're light enough and small enough to fit into a locker.
During checkout, you'll be able to proceed with your order if all items are eligible for delivery to the Amazon Locker. If certain items in your order are not eligible for delivery to the locker, you'll be asked to change the delivery address or remove specific items from your order.
Learn more about Amazon Locker's shipping restrictions.
Eligible shipping speeds will display based on the capacity of the Amazon Locker location you have selected. If a shipping speed does not display, the locker is scheduled to be full during that delivery period. If you need to get your package sooner, you may want to search for another locker location or select a different address from your address book.
Note: FREE Super Saver Shipping is currently not an eligible shipping speed for Amazon Locker Deliveries.
If you need to return an item, please visit the Online Returns Center. For more details, visit our Returns and Refunds Help pages.