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Privacy Policy


Midentity Limited, as a provider of personal identity management services, understands the importance of protecting the privacy of its customers. We believe this is of the highest importance to them, and therefore to us. We are committed to upholding the highest standards of the control and management of customers personal data and complying with appropriate data protection and privacy laws.

Sharing of Information
We will only share our customers' personal information with other people and organisations in two circumstances:

  • If they specifically request us to do so in conjunction with the services provided by Midentity.
  • If instructed to do so by a court order or by request from an appropriate legal authority.

Midentity will not use or share our customers' personal information without  their prior consent in a manner that differs from that described in this Privacy Statement. Midentity will not sell or rent  their personal information to third parties.

We are registered under the Data Protection Act 1986 and we comply with the Independent Committee for the Supervision of Standards of Telephone Information Services (ICTIS), Please see the legal section of this website for more details.

Access
Access to our customers personal data is restricted to those Midentity employees and those working on behalf of Midentity whose specific business purpose is to manage our customers' data on their behalf as part of our service (eg database administrator or customer service representatives).

Cookie and Service Usage
A cookie is a piece of data stored locally on our customers' computer and contains information about their activities on our website. We use cookies to track users' progress through our services, allowing us to improve the functionality available to our users. The information on a cookie is not linked to any personally identifiable information they submit to our site. 

We collect data about the usage of our services by our customers in order to continually improve our content, products and services that are available to them. This information will be used in aggregate and at no point will an individual or their data be identifiable uniquely.

Temporary Cookies
When our customers register with any of the Midentity services, we use a temporary cookie, to identitfy who they are. These cookies expire as soon as our customers close their browser window and/or after a period of 20 minutes. We do not use this cookie to collect any information about our customers.

Communications
Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Communications may be routed through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. Midentity cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

Our customers' responsibilities
They are responsible for maintaining the confidentiality of their password and account information and for all activities that occur in their accounts. If they fear that they have suffered from unauthorised use of  their account, it is their responsibility to notify Midentity immediately in order to continue to protect  their privacy and the secure management of their data. Midentity is not responsible for any loss that they may incur as a result of any unauthorised person using their account or your password.

Additional information
If you have any enquiry about Midentity's data protection and privacy policy or practices, please email privacy@midentity.com

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