Your privacy is important to us. To better protect your privacy,
we provide this notice explaining our Internet information practices and the
choices you can make about the way your information is collected and used on
this Web site.
INFORMATION COLLECTION When you browse www.couples.com and/or
any Web site owned, operated, licensed or controlled by Couples Resorts and have
not registered for any online service from Couples Resorts, you browse
anonymously. Personal information such as your name, address, phone number, or
E-mail address, is not collected as you browse. Couples Resorts does, however,
use "cookies" to collect information about how our site is used. Information,
such as the server your computer is logged onto, your browser type, and whether
you responded to an Couples Resorts hyperlink or E-mail, is collected and
tracked in aggregate. This information is used for the purpose of measuring
response rates to hyperlinks and E-mail offers as well as overall Web site
activity.
IP ADDRESSES Couples Resorts collects the IP addresses used to access our Web site and
the dates and times of access. This information is used to analyze trends,
administer the site, track user's movement, and gather broad demographic
information for aggregate use. IP addresses are not personally linked to
identifiable information.
REGISTRATION FOR ONLINE PRODUCTS & SERVICES In order to provide you with a particular product or service online, we may
request that you voluntarily supply us with personal information, including your
E-mail address, for purposes such as correspondence, site registration,
submitting an application or booking request, placing an order, or participating
in online surveys and/or contests and enabling us to provide an online product
or service to you in an efficient manner. If you are known to us as a registered
user of an Couples Resorts online product or service, we may combine information
about your use of www.couples.com and/or
any Web site owned, operated, licensed or controlled by Couples Resorts and the
online product or service you utilize with certain other online and offline
information we have about you as an Couples Resorts customer and information you
have provided to us as well as information available from external sources in
order to customize your online experience and present you with relevant online
and offline offers and updates. We also may use a "cookie" to enable our server
to recognize you as a registered Couples Resorts online service user when you
re-enter our Web site.
INFORMATION USE We may use information you have given us to, for example, provide a service,
ensure proper booking, measure consumer interest in our various products and
services and inform you about products and services. If you have provided your
E-mail address to us or to a company we've partnered with to make their products
and services available to you, we may send you E-mail. These E-mails may be
based on information you provided in your initial transaction with us, in
surveys, from information that may indicate purchasing preferences and
lifestyle, as well as information available from external sources. These E-mails
come directly from Couples Resorts. You can opt-out from receiving E-mail from
Couples Resorts as described below in the section, "Declining E-mail". When we
send E-mails to you, we may be able to identify information about your E-mail
address, such as whether you can read graphic-rich HTML E-mails. If your E-mail
address is HTML-enabled, we may choose to send you graphic-rich HTML E-mails.
Please note that we do not provide your E-mail address to our business partners.
However, we may send you offers on behalf of our business partners. Keep in mind
that if you take advantage of an offer from an Couples Resorts business partner
and become their customer, they may independently wish to send E-Mails to you.
In this case, you will need to inform them separately if you wish to decline
receiving future E-mails from them.
DECLINING E-MAIL Couples Resorts provides customers with an easy means to decline receiving
E-mail. We recognize the importance of providing you a choice. At any time, you
may request to discontinue receiving these E-mails from us by simply replying to
the E-mail and informing us of your preferences.
All E-mail offers that you receive from Couples resorts will inform you of how
to decline receiving further E-mail.
DIRECT MAIL AND CUSTOMER INFO If you would like to decline receiving Couples Resorts mail, if you would
like information about your account, or if you have a question or concern,
please call Couples Resorts at 1-800-COUPLES or CONTACT USby email.
LINKED INTERNET SITES You should be aware that other Internet sites to which you link from any Web
site owned, operated, licensed or controlled by Couples resorts may contain
privacy provisions that differ from the provisions of our Internet Privacy
Statement.