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Chapter 6

ACADEMIC RESOURCES AND STUDENT SERVICES

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Academic Resources


OFFICE OF ACADEMIC SUPPORT AND UNDERGRADUATE STUDIES

The Office of Academic Support and Undergraduate Studies directs the activities of several areas at UTSA, including Academic Advising, Learning Communities, Freshman Initiative Program, the Office of International Programs, Undergraduate Studies Support and Technology Services, Testing Services, Teaching and Learning Center, and the Tomás Rivera Center. The office also oversees the coordination of UTSA’s undergraduate curriculum and UTSA’s undergraduate academic policies and procedures.

Academic Advising

Two centers provide academic advising for new and transfer freshmen (under 30 semester credit hours accepted by UTSA). With the exception of Honors College freshmen, all freshmen who have not decided upon a major or have provisional status are advised through the Tomás Rivera Center. All other freshmen who have decided upon a major are advised through the Colleges’ Freshman Advising Center. Scholarship athletes are dually advised by the center of their major and the athletic advisor.

Beyond the freshman year (30 earned semester credit hours and more), declared majors are advised through the advising center of the major. Undecided students continue with the Tomás Rivera Center until a major is decided. On the UTSA Downtown Campus, freshmen through seniors with declared majors should contact the Colleges’ Downtown Advising Center.

Tomás Rivera Center

The Tomás Rivera Center (TRC) is a comprehensive academic support center for students. Services offered at the TRC include:

  • academic advising for students who have not yet decided on majors
  • tutoring
  • academic coaching and study strategies
  • workshops
  • Supplemental Instruction (SI) to accompany difficult courses
  • a credit course (EDP 1703, College Success Seminar)
  • noncourse-based developmental instruction in reading, writing, and mathematics (including computer-mediated modules) and
  • retention programs for selected groups.

These programs include the Downtown Campus ACE Scholars Program, which provides scholarships and support for recipients, the Scholar Support Program for designated scholarship holders at the 1604 Campus, and the Academic Development Program (ADP) for provisionally admitted students. Any student in academic difficulty is invited to visit the TRC, located at the University Center, room 1.01.02 at the 1604 Campus or in the Durango Building, room 2.114 at the Downtown Campus for personalized help.

Learning Communities and Freshmen Seminar Programs

The Learning Communities Program, a division of the Tomás Rivera Center, is designed to ease the transition to college for UTSA students. First-year students are enrolled in two or three Core Curriculum classes per semester with the same group of 25 students. Core Curriculum classes taken by students in the Learning Communities Program are as academically rigorous as other sections of Core Curriculum courses; however, students frequently interact with faculty, learn about tools and resources for academic success, and develop critical thinking skills that promote academic success across the curriculum. Because students attend several classes together, a greater opportunity to make friends also exists.

In the Fall Semester there are several models of linked classes available. Students may take a Freshman Seminar (COR 1203) and one or two other Core Curriculum classes together. Some Learning Communities using this model have been designed for majors in biology, business, and engineering. There are also general Learning Communities for students of all majors. Some Learning Communities involve two core courses without a seminar, such as those designed for international students and for The University of Texas at Austin Coordinated Admission Program (CAP). Freshmen unable to incorporate a learning community into their schedule can usually enroll in a “stand alone” freshman seminar. There is no additional cost to participate in a Learning Community. For further information or to register for a Learning Community, contact the Learning Communities office at (210) 458-7490.

Office of International Programs

International cross-cultural awareness and understanding on the part of all UTSA students and scholars is crucial to the attainment of effective leadership, competitiveness, prosperity, and success in a global world. Recruiting international students and scholars to attend and teach at UTSA and offering UTSA students and scholars opportunities to study abroad at other universities greatly promotes international awareness, understanding, and the exchange of world knowledge.

The core mission of the Office of International Programs (OIP) is to enhance this cross-cultural understanding among UTSA students by:

  • welcoming and supporting international students and scholars attending UTSA from other countries while assisting them in meeting the visa requirements set forth by the United States Citizenship and Immigration Service (USCIS);
  • encouraging UTSA students to seek out and participate in educational opportunities abroad;
  • strengthening scholarly UTSA exchange programs with universities in other countries;
  • mobilizing UTSA resources toward the support of international students, scholars, and education;
  • influencing university policy toward embracing and institutionalizing the internationalization of UTSA curriculum, faculty, and student body.

Study Abroad

The aim of UTSA’s Study Abroad program is to help students reach their goal of studying abroad by providing assistance, support, and resources on program options. Being able to participate in an international learning experience offers life-changing opportunities, such as living with a host family and learning a new language in Spain, participating in an engineering research project in Germany, or serving as an intern in a clinic in Mexico. Participation in Study Abroad programs allows students to build skills, cultural awareness, and self-confidence.

These programs provide an opportunity for students to study at another university while acquiring credit toward a degree at UTSA. Study Abroad program staff is available to help students find the right program to match individual academic and personal interests. Study Abroad programs can help meet major or minor requirements, fulfill general education requirements, or achieve proficiency in a second language. Students may also be able to participate in an internship or conduct research for a final thesis while abroad.

International Exchanges

UTSA maintains bilateral exchange and consortia agreements with a number of international institutions, including Australia, Austria, Canada, China, England, Germany, Hong Kong, and Japan. Under these programs, participants pay tuition to UTSA and all other costs to the partner university, avoiding international student tuition fees at the host institution.

International Student and Scholar Services

Support and assistance are provided to all international students and scholars before and after their arrival at UTSA. The Office of International Programs conducts orientation programs to help newcomers understand federal regulations governing their stay and learn about services available at other UTSA offices. OIP advisors assist students with maintaining proper status with U.S. Citizenship and Immigration Services and with SEVIS, the Student and Exchange Visitor Information System of the federal government. Immigration information, forms, and advice are provided to international students and to non-immigrant faculty and researchers who are employed at UTSA.

Border County Program

The Border County Program, coordinated by the Office of International Programs, enables students from Mexico who have limited financial resources to enroll at state institutions at resident tuition rates. A Border County student must: be a citizen or permanent resident of Mexico; meet the admission requirements of UTSA; demonstrate financial need; and re-enroll in the program each year.

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Office of Testing Services

The Office of Testing Services provides university-wide testing services for UTSA and prospective students. For an additional fee, some tests are available to non-UTSA students. The Office provides both national and institutional testing for the purposes of admission, placement, and course credit. The following tests are offered:

ACT Assessment
ACT Residual
Chemistry Placement
College Level Examination Program (CLEP)
Correspondence Testing
Foreign Language Placement (Spanish, French, German)
Law School Admission Test (LSAT)
Math Placement
Medical College Admissions Test (MCAT)
Texas Examinations of Educator Standards (TExES)
Texas Higher Education Assessment (THEA)
THEA-CAT (Computer-Administered Test)
TOEFL (Test of English as a Foreign Language)

ACT
The national ACT and ACT Residual examinations are given for the purpose of admission. While the national ACT is given only six times a year, the ACT Residual is given just prior to every admission deadline for students who missed the national dates and who have submitted an application to UTSA. For more information on the national ACT, which can be used at any college or university, visit www.act.org.

Chemistry Placement
Taking and passing the Chemistry Placement exam is a prerequisite to enrolling in General Chemistry (CHE 1103). The Chemistry placement exam may be taken only once. Students who achieve the appropriate cutoff score can register for the General Chemistry course. If the cutoff score is not reached, the student may enroll in Basic Chemistry (CHE 1073) but not General Chemistry.

CLEP
CLEP testing gives students the opportunity to gain course credit by examination and covers many of the core courses in a student’s graduation track. CLEP tests are administered by computer in the Office of Testing Services. Testing is handled by appointment. A student must submit payment when registering for a testing appointment. Study suggestions are available through the College Board’s Web site at www.collegeboard.com.

Correspondence Testing
Correspondence testing is offered to students who are taking courses at other universities and are required to have their examinations proctored at a testing facility. The Office of Testing Services must be contacted at least three weeks prior to any proposed examination date. All fees must be paid in advance.

Foreign Language Placement
Foreign language placement testing is offered in Spanish, French, and German. Students who want to register for a higher level course that requires a prerequisite must take a foreign language placement test.

LSAT
LSAT testing is administered to students seeking admission to law school. LSAT registration is available online at www.lsac.org. Registration bulletins are available in the Office of Testing Services in the Business Services Annex or the Visitor Center in the Business Building.

Math Placement
All students who wish to enroll in their first college mathematics course at the level of college algebra are REQUIRED to take a mathematics placement test unless the student met the required college-level score on the mathematics section of an approved TSI examination. Students who wish to enroll in precalculus/calculus must take an advanced math placement examination unless they have met the prerequisite course(s). Students can access more information on tests that are required prior to orientation and registration at the Office of Testing Services Web site .

MCAT
The MCAT examination is administered twice a year to students seeking admission to medical school. MCAT registration is available only online at www.aamc.org/students/mcat.

TExES
TExES is administered to students seeking teacher certification in special content areas. Certain TExES exams are administered by computer in the Testing Services offices at both the 1604 and Downtown Campuses. Students who have obtained a bar code from Teacher Certification may call the National Evaluation System for the schedule of test dates and registration information at 1-800-523-7088.

THEA
THEA is offered six times a year at the 1604 Campus for students seeking to register at a Texas public institution. Online registration is available at www.thea.nesinc.com.

THEA-CAT
THEA-CAT is usually offered once a week at the 1604 Campus for students seeking to register at a Texas public institution. Registration is available by phone only by calling the National Evaluation System (NES) in Austin at (512) 927-5100.

TOEFL
TOEFL testing is administered by computer in the Office of Testing Services 1604 Campus location according to the schedule established by ETS and Prometric. TOEFL schedule and registration information can be accessed at www.ets.org.

Contact the Office of Testing Services for information on the following tests:

GMAT
The Graduate Management Admission Test is required of students who wish to pursue graduate work in business. The GMAT is not given on the UTSA campus but is administered through Prometric. Students interested in registering for the GMAT examination should call 1-800-717-GMAT or visit www.MBA.com.

GRE
The Graduate Record Examination is required of students who wish to pursue graduate work in any area other than business. The GRE is not given on the UTSA campus but is administered through Prometric. Students interested in registering for a GRE examination should call 1-800-GRE-CALL or visit the ETS Web site at www.gre.org.

Undergraduate Studies Support and Technology Services

As an extension of the Office of Academic Support and Undergraduate Studies, the office provides support services to academic support programs and the students they serve. Two support programs are housed within this office: academic advising for students pursuing the Bachelor of Applied Arts and Sciences degree and the National Student Exchange Program. In addition, the office provides coordination and support of the transfer articulation processes between UTSA departments and community colleges.

Bachelor of Applied Arts and Sciences Degree Program Advising

The B.A.A.S. degree program embraces transfer students who have earned Associate of Applied Sciences degrees with technical course credits that apply to a degree program of specified interest. Refer to the Undergraduate Catalog for a detailed listing of requirements.

The B.A.A.S. academic advisor is committed to providing support and assistance to students through appointments, walk-in hours, and electronic mail advising.

National Student Exchange

UTSA is a member of the National Student Exchange (NSE) program, which is the only comprehensive student exchange program in the United States and now includes partners in Canada. The NSE program provides opportunities for undergraduates with 30 or more earned hours (minimum 2.5 grade point average) to study up to one calendar year at another NSE (non-Texas) institution. With more than 175 institutions located in the U.S., three U.S. territories, and five Canadian provinces, students can continue and enhance their academic progress, broaden life experiences, and explore institutions for possible graduate school opportunities at the same cost as UTSA tuition. The application deadline is February 1 for the next academic year’s participation.

OFFICE OF ESL (ENGLISH AS A SECOND LANGUAGE) SERVICES

The Office of ESL Services provides support services and ESL classes for all students who speak English as a second language. During orientation for incoming students, ESL Services conducts the English Language Assessment Procedure (ELAP) for international students with Test of English as a Foreign Language (TOEFL) scores between 500 and 600. Those students requiring further English support are placed in English for International Students (EIS) classes. ESL Services operates a non-credit Intensive English Program for conditionally admitted UTSA students, U.S. residents, and other international students who want to study English in a rigorous academic setting. In addition, the office also provides the UTSA and San Antonio community with accurate information regarding the needs of ESL learners.

OFFICE OF THE VICE PRESIDENT FOR EXTENDED SERVICES

Office of Extended Education

The Office of Extended Education serves the region’s adult, professional, and continuing education needs through a range of targeted programs that match the University’s unique resources with the lifelong learning needs of the region. Operating out of the UTSA Downtown Campus, the Office of Extended Education works collaboratively with academic and nonacademic units of the University in order to develop and present seminars, online courses, conferences, and programs for the general public, professionals, governmental agencies, and businesses. The UTSA Extended Education Web site provides information on training available to UTSA and to the local community. The Office of Extended Education also provides specialized training to organizations needing customized training programs for their employees.

Extended Studies Program

The Extended Studies Program (ESP) at UTSA is intended for individuals seeking personal and professional development, or for individuals seeking a certificate in a particular discipline sponsored by a UTSA academic department. There is no formal admission to UTSA. No degree may be earned through this program. The program allows non-UTSA students the opportunity to enroll in selected regular undergraduate curriculum courses on a space-available basis. The decision for admission into a particular course belongs to the course instructor.

ESP students pay UTSA regular resident or non-resident tuition. Additional ESP fees include the Extended Studies Registration Charge, parking, “Friends of the Library” card, a records processing charge, and other applicable course-related fees. All UTSA policies and regulations regarding courses will apply to ESP students.

For more information on the Extended Studies Program contact the Office of Extended Education at (210) 458-2411.

Prefreshman Engineering Program

The Prefreshman Engineering Program (PREP) identifies high-achieving middle and high school students with an interest in mathematics, science, engineering, and technology and establishes the foundation for careers in these and other mathematics‑related areas. Founded in 1979 at UTSA, the mathematics-based academic program is held each summer at participating colleges and universities in San Antonio. Designed for students in grades six through 11, PREP promotes high achievement and provides students with the necessary reinforcement to successfully pursue higher education and careers in mathematics, science, engineering, and technology. With a focus on building a high quality and diverse 21st century workforce, women and members of minority groups traditionally underrepresented in the areas of science and engineering serve as special target groups.

In 1986, PREP was replicated statewide as the Texas Prefreshman Engineering Program (TexPREP) and is currently operational in 11 Texas cities. The Texas Education Agency has authorized participating school districts to award one elective credit toward high school graduation for each successfully completed summer of PREP. Visit www.prep-usa.org for more information.

Proyecto Access

Proyecto Access is a national consortium modeled after the Texas Prefreshman Engineering Program at The University of Texas at San Antonio (UTSA). Proyecto Access is an academically intense, seven to eight week science/mathematics related summer program, which enhances the development of abstract reasoning, problem solving skills, and their application in students. The purpose of the program is to identify gifted middle and high school students with an interest in and potential for careers in engineering, science, technology, and other mathematics-related areas and to reinforce them in the pursuit of these fields. UTSA is the host/administrator for Proyecto Access and operates in six sites throughout the United States (Colorado, New York, New Jersey, New Mexico, and Florida) and in Puerto Rico.

Ford Partnership for Advanced Studies

Ford Partnership for Advanced Studies (PAS) is an academically rigorous, interdisciplinary curriculum and program that provides students with content knowledge and skills necessary for future success in areas such as engineering, economics, technology, and business. PAS uses an integrated project- and inquiry-based curriculum. Students work with real engineering, science, and business activities designed to promote higher-order thinking, communications, teamwork, research, and problem-solving skills. PAS is aligned with the National Council of Teachers of Mathematics standards, among many others. The two-year pilot includes a seven week summer academy and a regular school year component. The partners in San Antonio include San Antonio ISD, South San Antonio ISD, and Harlandale ISD. A community-based advisory group supports and helps sustain this initiative. The Ford PAS program will be replicated at one TexPREP and one Proyecto Access site in 2006.

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Office of Community Outreach

The Office of Community Outreach (OCO), under the Vice President for Extended Services, works with education, business, and civic leaders in communities served by UTSA to promote higher education and UTSA. The OCO, in concert with community leaders, addresses barriers that inhibit or prevent South Texas residents from enrolling at UTSA and develops partnerships or collaborative agreements to address those barriers. The OCO works closely with the Admissions Office, President’s Office, and other university offices in supporting student recruitment efforts. The OCO develops special events on campus and in local South Texas cities and towns to promote UTSA and to strengthen relationships with community leaders.

The OCO’s mission is consistent with the state’s “Closing the Gaps” initiative to significantly increase the college- going rate of Texans over the next decade. The OCO also administers outreach and intervention programs with South Texas school districts to encourage, motivate and prepare underrepresented, low-income and first generation college bound students for higher education.

OFFICE OF K–16 INITIATIVES

The UTSA Office of K–16 Initiatives strives to increase UTSA’s partnerships and collaborations with schools, business and industry, and community-based organizations and foundations to strengthen the quality of education in San Antonio and South Texas from kindergarten to college. As a comprehensive university-wide effort, the Office of K–16 Initiatives seeks to provide leadership in education reform and to facilitate University involvement in public education through research and service. In addition, the Office of K–16 Initiatives seeks to increase the level of Advanced Placement training opportunities for local educators and the number of students matriculating at UTSA who participate in Advanced Placement in their precollege education.

GRADUATE STUDENT RESOURCES

Academic Common Market

The Academic Common Market is an interstate agreement for sharing academic programs through an exchange of students across state lines. Fifteen southern states take part in the Academic Common Market. Texas and Florida participate at the graduate level only. (Undergraduate and graduate students interested in participating in exchange programs with other universities, either in the United States or abroad, should contact the Office of International Programs.) Selected out-of-state programs that are not offered in a student’s home state can be accessed through the Academic Common Market at in-state tuition rates.

For information on the graduate programs at The University of Texas at San Antonio available through the Academic Common Market and states that have access to those programs, contact the Graduate School or the Academic Common Market coordinator in the home state.

Further information on the Academic Common Market may be obtained from the Texas State Coordinator for the Academic Common Market, Texas Higher Education Coordinating Board, P. O. Box 12788, Austin, Texas 78711, (512) 427‑6525, email: linda.mcdonough@thecb.state.tx.us.

Cooperative Consortium

A cooperative arrangement between The University of Texas System and The Texas A&M University System allows a graduate student at one institution to use unique facilities or access courses at the other institution with a minimum of paperwork. The graduate student registers and pays fees at the home institution and may retain any fellowship or financial assistance awarded by it. Space must be readily available, and the instructor or laboratory director of the proposed work must consent to the arrangement. Approval must be given by the graduate dean of each institution.


INFORMATION TECHNOLOGY (COMPUTING RESOURCES)

Administrative Computing

Technical support for administrative processing and official record keeping is provided by the Administrative Computing Department. The department provides daily, ongoing support for Admissions, Registration, Financial Aid, Fiscal Services, Advising, Degree Audit, Police, Athletics, Institutional Research, and Human Resources. In addition, Administrative Computing provides support to all other departments that may require assistance with administrative processing and reporting.

Students can access their own records by using UTSA’s Automated Student Access Program (ASAP). Information in the administrative systems is accessible by personal identification number and password. The implementation of this state-of-the-art, Web-based student information system allows students to register for classes and pay their fees from any computer with an Internet connection.

Center for Distance Learning and Academic Technology

The Center for Distance Learning and Academic Technology supports faculty, students, and staff in the use of distance learning and educational technologies.

UTSA has a robust interactive video network capable of connecting university classes and programs around the city, state, and world. The Center schedules academic courses that utilize distance learning facilities, maintains the video network, manages classroom facilities, and assists faculty in the creative use of computer and Web-based technologies, including WebCT and streaming video applications.

The Center is committed to:

  • integrating state-of-the-art advancements in distance learning and instructional technology
  • serving the needs of the University community through video conferencing and distance-learning outreach programs
  • managing and developing the use of distance learning and academic technology to complement the academic programs of the University.

The Center distributes classroom presentation equipment including sound systems, VCRs, high-performance computers, and video projectors. The media resource area schedules and delivers equipment for use in the classroom via a reservation system. Video production facilities are used to create video clips for student and faculty projects. The Center schedules and records satellite feeds and cable programs on request.

The Center hosts workshops for faculty and staff on the use of computer technology. In addition, on-call assistance is provided to faculty who use technology in the classroom. The Center assists faculty members who use technology to conduct research and helps students become active participants in the learning process.

WebCT Associates in each College provide individual assistance to UTSA faculty by developing WebCT courses and other multimedia materials. The laboratories provide access to special software and peripheral devices including three-dimensional graphics, multimedia authoring, Web page software, slide and hardcopy scanners, audio and video capture boards, digital cameras, color printers, and CD burners.

Information Security Services

The focus of Information Security Services is the protection of the University’s networks, computers, electronic data, and records. It is charged more specifically with maintaining access controls for the major information systems used by students, faculty, and staff; instituting policies and procedures for ensuring continuing integrity of the electronic information systems on campus; conducting awareness programs and other security training; and responding to security incidents.

There are information security representatives in many departments, and their activities are coordinated by the Information Security Group. System alerts and training are provided to system administrators of other facilities on campus. The staff of the Information Security Group is available for consultation regarding data protection, information security, and other security services, as needed.

Laptop Program

As part of UTSA’s Learning and Technology Initiative, students, faculty and staff are able to purchase laptop computers at special rates. Details are available on the Student Laptop Initiative Web site . The laptops are fully configured, commercial grade computers with Centrino wireless capability and will include an extended warranty, damage insurance and theft protection as well as an extra battery and carrying case. Installed software will include Windows XP Pro, Microsoft Office Suite 2003 and McAfee Antivirus protection. Additional accessories will also be available.

Under the Learning and Technology Initiative, faculty will work to integrate the laptop computers and other technology into courses, including both classroom and non-classroom activities.

Student Computing

Three large, general-purpose, student computer laboratories provide over 550 workstations with full Internet access. Two laboratories on the 1604 Campus and one at the Downtown Campus offer the same desktop “look and feel” throughout with similar capabilities. Students are able to print their academic projects on black and white or color laser printers using PrintSmart technologies. This allows registered students to print up to 200 free pages before print charges occur. Faculty members may store data files in UTSA network folders in order to allow shared student access. All laboratories include areas of adaptive technology for students with unique physical requirements.

To meet new information security guidelines, all student laboratory users must log-in to a workstation with a unique user identification number and password. This log-in will also authenticate student users of UTSA’s wireless network.

The laboratories are staffed with full-time, help desk professionals along with part-time and student assistants who work to enable student customers to acquire the skills and knowledge necessary to complete academic assignments.

Student Computing Services provides software training classes for faculty and staff, in conjunction with the Office of Human Resources Training and Development Program. Students are offered noncredit “short-course” seminars on a recurring basis in order to improve their basic computer literacy skills.

Student Computing Services also offers triage services at each of the three lab help desks, supporting the UTSA Laptop Initiative. Hardware and serious software issues are then referred to the Laptop Service Center located within the Business Building Computer Lab at the 1604 Campus.

Telephone Services

Three university-owned telephone systems support the tri-campus community. The systems are networked to enable four-digit dialing between all locations and to allow shared features including voice mail. More than 2,200 faculty and staff extensions are equipped with AUDIX voice mail. The University uses the State of Texas communications network (TEX-AN) for routing long‑distance telephone calls.

The campus switchboard is staffed between the hours of 8 a.m. and 5 p.m., Monday through Friday. The switchboard operator provides general campus information and transfers calls to campus offices. The campus switchboard can be reached by dialing (210) 458-4011 from off campus or 0 from on-campus extensions.

University communication technicians install voice and data cables, perform new telephone installations, and relocate existing telephone extensions. The department maintains information on all cable installations.

UTSA offers a hotline number, (210) 458-SNOW, for information regarding campus closures and class cancellations in the event of inclement weather. UTSA’s Office of Communications updates the hotline information.

University Network

The UTSA university network is a high-speed (Gigabit Ethernet) network that connects UTSA facilities, provides links to wide-area networks, and provides services such as electronic mail, file transfer, and remote log-in capabilities. Switched 100 Mb/s Ethernet connects most campus classrooms, laboratories, and offices, from the backbone to the desktop. A Gigabit Ethernet connection links the backbone to the Internet and Internet2, allowing students, faculty, and staff to access electronic data quickly from any computer on the network. AirRowdy, UTSA’s wireless network, extends throughout all UTSA locations. Technology Support Services (TSS) also provides email for faculty, staff, and students, as well as central services for applications and storage. The UTSA Help Desk provides desktop support for faculty and staff.

UT TELECAMPUS

The UT TeleCampus (UTTC) is the centralized support center for online education throughout The University of Texas System. To see a full list of courses and host universities for UTTC programs, access the UT TeleCampus Web site at www.telecampus.utsystem.edu. This Web site contains online classrooms, a digital library, free online tutorial services, 24/7 technical support, links to various admissions and registrar offices throughout the UT System and full program descriptions for the online courses and degrees the UT TeleCampus facilitates. Designated contacts at each campus and student services support staff of the UT TeleCampus are available to assist students. Call toll-free: (888) TEXAS-16 or (888) 839-2716 for additional information.

LIBRARY RESOURCES AND SERVICES

The University of Texas at San Antonio Library serves the tri-campus UTSA community through locations at the 1604 Campus, Downtown Campus, and the Institute of Texan Cultures.

The goal of the library staff is to assist students, faculty, and staff with their research, information, and educational needs by providing the latest in library and information services within a learner-centered environment that fosters the development of the skills needed to find, evaluate, and use all types of library resources. The Library provides both electronic and physical access to a wealth of information resources and services, including a collection of more than 650,000 books and 2,000 print periodicals; electronic access to more than 35,000 full text/full image journals, indexing and abstracting tools, and databases; 5.8million microforms; and significant collections of maps, CD’s, and videotapes. The Library is also a selective depository for state and federal government documents with collections in excess of 10,000 items. A courier service operates between facilities enabling materials to be retrieved within 24 to 48 hours.

In addition to traditional study and stack areas, the Library maintains a computer laboratory, multimedia viewing and listening facilities, carrels, group study rooms, and faculty study rooms. The Library also offers many instructional and consultative services through innovative combinations of delivery methods including brochures, Web resources, email, telephone, and class presentations as well as traditional individualized assistance. In order to maximize access for the UTSA community, the Library participates in library consortia and specific resource-sharing programs, such as the UT System Digital Library at the local, state, regional, and national levels. The Library’s Web page serves as a gateway to the wide range of resources and instructional services available to students, faculty, and staff.

The Special Collections and Archives Department is a resource center for research on San Antonio, South Texas, and the Southwest. The Department operates two facilities with distinct holdings. Special Collections is located in the John Peace Library at the 1604 Campus and concentrates on book, print, and manuscript collections with particular focus on the history of San Antonio and South Texas from the Spanish Colonial period to the present. The Archives is located at the UTSA Institute of Texan Cultures and actively acquires, preserves, and makes accessible for research primary and secondary source materials that document the history, politics, arts, industry, social customs, and civic life of South Texas, Bexar County, and San Antonio.

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RESEARCH AT UTSA

Office of Research Development

Research Organizations

STUDENT SERVICES AND RESOURCES

ENROLLMENT SERVICES CENTER

The mission of the Enrollment Services Center at The University of Texas at San Antonio is to serve students and the community in an efficient, service-friendly atmosphere. The Center provides information and guidance regarding admission, registration, financial aid, scholarships, fiscal services, and various student service-related offices. The Enrollment Services Center works closely with other UTSA offices to ensure that current information is provided to students to alleviate the need to visit numerous offices to obtain information. Service is provided at the 1604 and Downtown campuses as well as through the Enrollment Services Call Center.

Some of the services include:

  • providing efficient and courteous service to students
  • assisting students with financial aid, admission, credit card telephone payments for tuition and fees, registration, billing, and miscellaneous student services information
  • disbursing, accepting, and documenting admissions and registration paperwork
  • providing information on how to apply for financial aid
  • answering questions regarding financial aid status, missing documents, special circumstances, and appeals for financial aid Satisfactory Academic Progress
  • disbursing, accepting, and documenting financial aid paperwork
  • assisting students with University applications, class schedules, changes of address, requests to audit classes, registration in independent study classes, and information about academic policies and procedures
  • processing withdrawals from the University
  • providing Emergency Loan information and processing Emergency Loans
  • printing and distributing official UTSA transcripts and accepting official transcripts from other institutions
  • providing problem solving assistance to students and making referrals to the appropriate University offices, if necessary
  • answering questions related to most student service areas at the University.

Students may call (210) 458-8000 or 1-800-669-0919 to speak to a representative for questions and assistance regarding enrollment at the University.

FINANCIAL AID

The primary purpose of financial aid is to provide resources to students who would otherwise be unable to pursue a postsecondary education. UTSA believes that all students should be able to attend the university that best suits their academic and personal needs. The UTSA Office of Student Financial Aid (OSFA) will meet the direct costs or financial need of all eligible students until funds have been exhausted. All students are awarded on a first-come, first-served basis, subject to the availability of funds, academic performance, and demonstrated financial need.

Financial aid programs available for undergraduate students include: Federal PELL Grants, Federal Supplemental Educational Opportunity Grants, Texas Public Education Grants, TEXAS Grant, UTSA Grants, Institutional, Federal, and State Work-Study, Federal Family Education Loans, Federal Perkins Loans, Alternative Loans, and various scholarships.

Financial aid programs available for graduate students include: Federal and State Work-Study, Texas Public Education Grants, UTSA Grants, Federal Perkins Loans, Federal Family Education Loans, Alternative Loans, and various scholarships.

For more information regarding any of these programs, contact the Office of Student Financial Aid.

Financial Aid Eligibility

A yearly determination of eligibility and financial need is required for most forms of financial aid. To be considered for financial aid, a student must:

1. be officially admitted to UTSA as a degree-seeking student
2. file a Free Application for Federal Student Aid (FAFSA)
3. meet deadlines set by the Office of Student Financial Aid and the Scholarship Office
4. not be in default on any Title IV, HEA loan made for attendance at any institution
5. not owe a refund on any Title IV, HEA grant received for attendance at any institution
6. make Satisfactory Academic Progress (see below).

Further,

  • Students who are not U.S. citizens must provide proof of eligibility.
  • Students selected for “verification” by UTSA will be asked for additional documentation. This information must be provided to receive and remain eligible for aid.
  • Students subject to selective service registration will be required to file a statement that the student has registered or is exempt from selective service registration in order to be eligible apply for federal financial aid. In addition, effective January 1, 1998, the selective service requirement is also applicable to students applying for financial assistance funded by State revenue.

TEXAS Grant

The TEXAS (Towards Excellence, Access and Success) Grant program was implemented at UTSA during the 1999–2000 academic year. The purpose of the program is to provide grants to academically prepared, eligible undergraduate students to attend public and private nonprofit institutions of higher education in Texas. The priority in making awards is to provide continued funding to recipients already enrolled in the program who are in college and making progress towards their degrees. Because funding for awards to new students is limited, many students who meet the eligibility requirements will not be able to receive awards in the 2006–2007 academic year.

In order to apply and be eligible for the TEXAS Grant program a student must:

  • be a Texas resident
  • have graduated from a public or accredited private high school in Texas no earlier than Fall 1998
  • have completed the recommended or advanced high school curriculum or its equivalent
  • have documented financial need with an expected family contribution of not greater than $4000
  • submit a completed FAFSA
  • be enrolled at least three-fourths time in an undergraduate degree or certification program
  • have not been convicted of a felony or a crime involving a controlled substance.

In order to renew or continue receiving the TEXAS Grant a student must:

  • meet UTSA’s satisfactory academic progress standards at the end of the first year
  • second and subsequent year students must complete 24 semester credit hours during the previous award year and have a cumulative 2.5 grade point average
  • have documented financial need.

Satisfactory Academic Progress

The Higher Education Amendment Act of 1965, as amended, mandates institutions of higher education to establish a minimum standard of “Satisfactory Academic Progress” (SAP) for students receiving financial aid. UTSA makes its standard applicable to all federal, state, and institutional financial assistance programs for the purpose of maintaining a consistent policy for all students receiving financial aid.

To make Satisfactory Academic Progress (SAP), students must meet all of the following standards:

1. Academic Standards

Students must maintain a cumulative grade point average minimum requirement as determined at the end of each spring term for all credit hours attempted at UTSA: undergraduate freshmen (with fewer than 30 hours) must have a 1.8 cumulative grade point average at the end of the first academic year; undergraduate students with 30 hours or more must have a 2.0 cumulative grade point average; and graduate students must have a 3.0 cumulative grade point average. If the cumulative grade point average drops below the minimum requirement, the student will no longer be eligible for financial aid.

2. Maximum Time Frames

The number of semester credit hours a student attempts may not exceed 150 percent of the number of semester credit hours required for graduation in his or her program of study, as published in the University catalog. For example, if the published number of semester credit hours required for graduation is 120, a student may not attempt more than 180 semester credit hours (120 x 1.5 = 180) and continue to receive financial aid. All periods of enrollment must be considered, even those for which the student did not receive financial aid as well as hours transferred from another school. If the number of attempted hours reaches 150 percent of the hours required for graduation, the student will no longer be eligible for financial aid.

Attempted hours include all registered hours per semester whether or not the student earns a grade or receives credit. The following are considered hours attempted, but not completed:

a. “F” grades for undergraduate students
b. “D” or “F” grades for graduate students
c. “W” or withdrawal from courses.

Completed hours include all semester hours for which the student earns a grade:

a. “A” through “D” grades for undergraduate students
b. “A” through “C” grades for graduate students
c. all transfer hours accepted for credit.

3. Enrollment Status

A student must successfully complete a minimum of 67 percent of all attempted coursework. The student will be reviewed at the end of each Spring Semester. If the number of completed hours drops below 67 percent of attempted hours, the student will no longer be eligible for financial aid.

Examples:

a. If a student attempts (registers for) 30 semester credit hours in an academic year, he or she must complete a minimum of 21 semester credit hours 67% x 30 = 20.10) in order to make SAP for the year.

b. If a student attempts 36 semester credit hours, he or she must complete a minimum of 25 semester credit hours (67% x 36 = 24.12) in order to make SAP for the year.

Note: All partial credit hours will be rounded up to the nearest hour.

c. If at the end of the second year a student has attempted 60 semester credit hours, he or she must have completed a minimum of 41 semester credit hours (67% x 60 = 40.20) in order to make SAP for the year.

Review Policy

At the end of each academic year (Spring Semester) the Office of Student Financial Aid will review the progress of each financial aid recipient for SAP. Students will be reviewed to ensure that they are meeting the following criteria:

  1. cumulative grade point average of 1.8 (undergraduate freshmen) or
    cumulative grade point average of 2.0 or higher (undergraduate sophomore through senior) or
    cumulative grade point average of 3.0 or higher (graduate students)
  2. successful completion of at least 67 percent of all attempted coursework for all periods of enrollment (cumulative), even those for which the student did not receive financial aid
  3. total attempted hours does not exceed 150 percent of the published length of the program of study.

Financial Aid Termination

In the event the student does not meet the requirements for SAP, he or she will be placed on Financial Aid Termination. This means that the student will not be eligible for any type of federal, state, or institutional aid until he or she returns to satisfactory academic progress.

Conditions for Reinstatement

Students whose eligibility for financial aid has been terminated may appeal the decision, in writing, to the Office of Student Financial Aid (OSFA) if they believe that they had extenuating circumstances that led to their unsatisfactory progress. The OSFA will notify the student in writing of the decision.

To appeal for the reinstatement of financial aid eligibility, students must complete and submit a Termination Review Form. A completed form must include:

  1. A letter from the student documenting the extenuating circumstances (e.g., personal illness or medical problems, death in the family, etc.). This letter should provide a detailed explanation of the situation.
  2. If the student has exceeded the maximum time frame and is appealing based on a change of major, he or she should state the reason for the change and indicate the number of hours remaining to be taken in the new major. The student must also provide a statement from his or her academic advisor indicating the number of credit hours from the previous major that will apply to the new major.
  3. The student’s name, social security number and/or UTSA ID number, and email address.

Students who have been placed on Financial Aid Termination because they do not meet the grade point average or enrollment status requirements may do the following if they decide not to appeal, or if their appeal is not approved: (1) they may attend UTSA during a semester or summer term without financial aid, or (2) apply for alternative loans to cover the balance. When they meet the SAP requirements again, their eligibility for aid will be reviewed for reinstatement.

SCHOLARSHIP OFFICE

The Scholarship Office coordinates, disseminates, and administers a wide range of institutional and external scholarships to assist students in financing their education. A variety of scholarships known as general scholarships are offered through the Scholarship Office and require completion of a general application. The deadline to apply for general scholarships is February 15 each year. Department scholarships require separate applications and, in some cases, have varying deadlines. Students can also access scholarship information, resources, and other pertinent information on the Scholarship Office Web site at www.utsa.edu/scholarships.

Competitive Scholarships

Out-of-state and international students selected for scholarships and fellowships through a competitive process in accordance with State of Texas requirements and awarded $1,000 or more may be entitled to a waiver of nonresident tuition. For a scholarship or fellowship to be approved as competitive, guidelines found in Chapter 5.15 of the Handbook of Operating Procedures (HOP) must be followed.

Acceptable factors that can be used in the establishment of institutional or private donor scholarships are:

  • major
  • classification
  • financial need
  • residency
  • cumulative grade point average
  • high school rank
  • SAT and/or ACT score
  • participation in extracurricular activities and community service
  • leadership positions
  • first-generation college student status
  • work or volunteer experiences.

ORIENTATION AND TRANSITION SERVICES

The mission of Orientation and Transition Services (OTS) is to provide academic support services and programs for new students and their families during their first year at UTSA.

One of the primary functions of the department is to provide comprehensive orientation programs for new students and their family members. Orientation programs for all new students, called “Roadrunner Roundup” are offered in December and January for the Spring Semester; in April and May for the Summer Semester; and in June, July, and August for the Fall Semester. All new freshmen (0 to 29 semester credit hours) are required to participate in orientation and will meet with an academic advisor and register for classes as part of the orientation program. Transfer students who are transferring 30 or more semester credit hours to UTSA are not required to participate in orientation but are strongly encouraged to do so. The program includes a campus tour, information about University services and resources, and the opportunity to meet new students, current students, faculty, and staff. OTS hosts “Rowdy Ties,” an orientation program for the family members of new students. This program introduces family members to UTSA’s campus resources, including academic programs, staff, and faculty. OTS also produces the Roadrunner Planner and Rowdy Ties Guidebook to assist new students and family members.

Since 1993, Orientation and Transition Services has held Roadrunner Camp, a two-day, one-night social and leadership development program for freshmen the week before Fall classes begin. Orientation and Transition Services also provides support services and programming for family members of new students, including UTSA Family Day, Family Weekend, Family Association, and a Family Newsletter.

UTSA Card

The UTSACard is a photo identification and all-campus debit card. With a prepaid debit account (Rowdy Dollars), it can be used at various locations campuswide. All UTSA students are required to obtain a current UTSACard with their student identification number. It is mandatory that the UTSACard is carried at all times while on university property. This card is required to access various UTSA facilities, including student computer laboratories, the Recreation Center, and Health Services. In order to have a UTSACard processed, present a driver’s license or military ID card. A $3 nonrefundable ID card fee is assessed each semester at the time of registration at UTSA. A $10 fee is charged for replacing an ID card when lost, stolen, or damaged through neglect. The card is valid as long as the student remains enrolled at UTSA. Students must apply for a card in person at the UTSACard Office on the first floor of the John Peace Library Building (JPL 1.01.18) at the 1604 Campus, (210) 458-4639, or at the Frio Street Building (FS 1.506) at the Downtown Campus, (210) 458-2965. For more information, visit the UTSACard Office Web site.

OFFICE OF STUDENT SERVICES

The Office of Student Services oversees several departments at UTSA’s 1604 and Downtown Campuses. These offices include Career Services, Counseling Services, Disability Services, Health Services, Campus Recreation, the Women’s Resource Center, the Recovery Center, and the TRIO and Outreach programs.

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Career Services

Career Services provides comprehensive career planning, job search, and employment-related services to students and alumni.

Career planning services assist individuals in exploring career options compatible with their personal goals, interests, and abilities. All freshmen are highly encouraged to make use of this service sometime during their first year. Career-related assessment, counseling, and current job market information are available to students needing assistance in selecting a major, clarifying career goals, and confirming their current choice of major.

Employment-related services are designed to assist students in conducting a successful job search. Whether students are seeking part-time jobs to supplement their income, paid cooperative or internship experiences, or full-time jobs upon graduation, Career Services provides information on current openings through a variety of resources, including an online job bank.

As students progress in their college coursework, they are encouraged to consider paid internships and cooperative education. These are jobs that enable students to gain hands-on experience in their chosen field prior to graduation. Information about available internship/cooperative positions, job search workshops, résumé development, and career counseling is provided to students seeking these types of career-building opportunities. Students may also participate in on-campus interviews.

For seniors and Master’s level students nearing graduation, finding a full-time, entry-level career position is of paramount importance. Since many companies recruit during the Fall Semester for December, May, and summer graduates, students should contact the Career Services office two semesters before their planned graduation date to begin their search. Services include career counseling, access to on-campus interviews, résumé development, résumé-faxing services, and various job search workshops.

Job and Career Fairs are held during the year, bringing a large group of employers to campus. At these events, students are able to find out about available jobs, apply for positions, and learn more about employers themselves. All students are encouraged to attend.

Many of the office’s services can be accessed via the Web at http://www.utsa.edu/jobbank . Visit this site for more information.

Counseling Services

Counseling Services provides confidential professional services by staff psychologists and professional counselors to help meet the personal and developmental needs of currently enrolled students. Counseling Services has offices at both the Downtown and 1604 Campuses. All services are confidential and voluntary, and most are free to enrolled students.

The transitions and stresses of university life affect all students to a greater or lesser degree. Students coping with these challenging human issues may, at times, need the assistance of a qualified professional. The counseling process helps the student resolve personal concerns and acquire the skills, attitudes, knowledge, and abilities that will enable her or him to take full advantage of the college experience.

Services at the Counseling Center include individual therapy for personal and educational concerns, counseling for couples with relationship difficulties, and group therapy on topics such as understanding sexual orientation and women’s issues. Counseling Services also screens for possible learning disabilities.

The staff is committed to meeting the needs of UTSA students. To that end, they attempt to be as accommodating as possible in an atmosphere that is welcoming and accessible for all students. Counseling Services can be reached by calling (210) 458‑4140 (1604 Campus) or (210) 458-2930 (Downtown Campus).

UTSA Recovery Center

The UTSA Recovery Center offers professional alcohol and substance abuse recovery resources to the University of Texas at San Antonio community. The Center provides treatment and/or referrals for alcohol and substance abuse disorders. The Center’s personnel also consult with and provide substance abuse education for University staff, faculty and administration in an effort to help support students during their recovery. 12-Step meetings are also available on campus. Additional services may be available during the course of the semester, including peer support group meetings and socials. For more information students can come by the University Center, 2.01.04, visit the Web site, or call (210) 458-4140.

Students with Disabilities

UTSA does not discriminate on the basis of disability. Special assistance is provided to students with disabilities through Disability Services.

Disability Services

Disability Services (DS) coordinates support services and equipment to ensure equal access to all University programs and activities for students with disabilities. Some of the services and equipment available include registration assistance, note taking, test accommodation, TDD, motorized scooters, adaptive computers, CCTVs, and a Braille printer.

Eligible students should contact DS before the beginning of the semester to discuss their needs and make appropriate arrangements. A disability verification letter and an interview with the director begin the process for obtaining services.

Health Services

Services and Costs. The focus of Health Services is to provide first aid for injuries and limited medical and nursing care for minor illnesses. In cases of severe illness or a serious accident, the student will be transferred to a local hospital for treatment and the student will be responsible for the expenses incurred, including transportation. The student medical service fee allows free medical coverage for general use of the student clinic and for on-campus physician visits. There are reasonable charges for student clinic laboratory tests and medications.

Health Services emphasizes interdisciplinary health education, health promotion, prevention, wellness, and outreach programs to the student population and uses nonphysician and physician providers for primary health care. Health Services can be reached by calling (210) 458-4142 (1604 Campus, RWC 1.500) or (210) 458-2930 (Downtown Campus, BV 1.308).

HIV/HBV. UTSA recognizes that Human Immunodeficiency Virus (HIV) and Hepatitis B virus (HBV) are serious public health threats. UTSA’s policy on HIV and HBV infection, as well as educational pamphlets about methods of transmission and prevention of HIV and HBV infections, are available at Health Services.

Immunizations

The American College Health Association, the National Center for Disease Control, the Texas Department of Health, and The University of Texas at San Antonio recommend immunizations for the following diseases:

TETANUS – DIPHTHERIA vaccine – Initially, a series of three vaccines is administered within 10 years. People of all ages should have this vaccine.

MEASLES – MUMPS-RUBELLA vaccine – Students born after 1957 should have two doses of MMR vaccine administered on or after their first birthday, at least 30 days apart, and prior to beginning classes.

POLIOMYELITIS (A.K.A. Polio) vaccine – This vaccine is recommended for people under 18 years of age.

MENINGOCOCCAL DISEASE (bacterial meningitis) – The American College Health Association recommends that students receive immunization against meningococcal disease. While the disease is rare, it can be fatal. More importantly, most cases can be prevented. Fact sheets, as required by the Texas Education Code, discussing this disease are widely distributed to incoming freshmen, international students, and transfer students during the admission process, at orientation, and attached to health information forms. Return of the student signature section of the fact sheet to Health Services is required.

It is mandatory for students to return the Health History form prior to registration. Students should complete immunizations prior to their first semester of attendance. Check with Health Services or the San Antonio Metropolitan Health District for current costs. Students can provide immunization records to Health Services at the following address: The University of Texas at San Antonio, Health Services, One UTSA Circle, San Antonio, Texas 78249-1644, fax: (210) 458-4151.

Health Insurance

Student group health insurance is available to UTSA students and their dependents. Information and applications for the student health insurance can be found on the internet at www.studentresources.net.

International Students

Tuberculosis

International students are required by UTSA to have a tuberculosis (T.B.) skin test or chest x-ray performed and read within 90 days prior to registration. The results must be read by a physician or nurse licensed to practice in the United States. The T.B. test may be obtained from the Health Services clinic (1604 Campus, RWC 1.500) but must be completed prior to registering for classes.

Students who do not complete this test will not be allowed to register for classes. A student with positive results must have proof of appropriate follow-up and treatment and a confirmatory report submitted to Health Services.

Health Insurance

All international students holding nonimmigrant visa status are required, except under certain circumstances as outlined by The University of Texas Board of Regents, to purchase and maintain the UT System approved comprehensive health insurance while enrolled at UTSA. All international students are automatically enrolled in the UT System Student Health Insurance Plan at the time of registration. The charge for the insurance coverage appears as a required fee on the student fee bill. The policy, recommended under the UT System Student Health Insurance Plan, offers $100,000 (U.S.) in major medical/hospitalization for each illness, accident, and injury, with a $300 deductible. Repatriation and medical evacuation benefits are also provided. Those international students classified as Texas residents for tuition purposes must still enroll in the UT System Health Insurance Plan.

It is necessary for students to have comprehensive health insurance to ensure that they have the best possible health care and to protect them from unexpected financial crises. The cost of health care in the United States is very expensive. If someone is in an automobile accident or becomes very ill and has to go to the doctor or hospital, it can cost thousands of (U.S.) dollars. To assist in diagnosing an illness, doctors often require laboratory tests. Medications are often also required and can be quite expensive. These medical expenses can cost a significant amount of money.

International students on nonimmigrant visas are not eligible to receive free medical care nor will the United States government pay the medical bills. Therefore, participation in the UT System Student Health Insurance Plan is required for all international students to protect them from huge financial burdens should they become seriously ill or involved in an accident.

Campus Recreation

The UTSA Campus Recreation Center is a 65,000-square-foot facility offering students, faculty, and staff an outstanding opportunity to participate in numerous recreation and fitness activities.

The Recreation Center features: a 4,000-square-foot weight room; a 3,500-square-foot cardio workout room; two aerobic studios; two basketball courts or four volleyball courts; and two racquetball/wallyball courts. A variety of healthy vending options are available, as well as full locker rooms and towel service.

Campus Recreation also has a Fitness Center at the Downtown Campus. Visit the Fitness Center in Durango Building Rooms 3.202 and 3.302 weight and cardio equipment is featured with cable TV at each piece of cardio equipment. There is also a group fitness studio for group fitness classes. Campus Recreation also offers fitness programs, lockers and massage therapy service at the Downtown Campus.

Intramural and club sports are two of the programs offered by Campus Recreation. Intramural sports are open to everyone on campus, regardless of the participant’s skill level. Club sports are more competitive and require more time and skill. Club teams practice regularly and travel to play club teams at other universities.

Campus Recreation offers a variety of fitness activities. The fitness space has three main areas: weight training, cardiovascular, and group exercise. The weight room provides free weights, plate-loaded weights, and selectorized weight equipment. In the cardiovascular area, participants are welcomed by Cardio Theater® and have over 40 workout machines from which to choose. Group exercise participants can enjoy two wood floor aerobic rooms with specialized sound systems and mirrors. Campus Recreation offers over 50 group exercise classes each week.

Outdoor Pursuits provides a variety of opportunities and resources to the UTSA community. Outings, a 54-foot-tall Rock Wall, and equipment check-out program enable participants to enjoy and learn more about outdoor recreation and adventure. Outdoor Pursuits promotes student development, fitness and learning through safe and well-designed programs, which emphasize discovery, cooperation, and environmental ethics.

Several wellness programs, such as massage therapy, a demonstration kitchen, and stress busters, are offered by Campus Recreation. During study days and final examinations, Campus Recreation works with other departments on campus to help students deal with stress; that might mean free chair massages or food to energize students to study.

For more information about intramural or club sports, call (210) 458-7566 or email intramurals@utsa.edu; fitness or wellness programs, call (210) 458-4175 or email fitness@utsa.edu; outdoor pursuits, call (210) 458-6565 or email eliot.howard@utsa.edu; Downtown Campus Fitness Center, call (210) 458-2735 or email fitness@utsa.edu. To check out equipment, make an appointment for chair massage, reserve a locker, or Recreation Center space, contact Recreation Center Operations at (210) 458-7575. For a comprehensive online view, visit www.utsa.edu/recreation/.

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TRIO Programs

The Federal TRIO Programs are educational opportunity outreach programs designed to motivate and support students from disadvantaged backgrounds. TRIO is targeted to serve and assist secondary students who are low-income, first-generation college bound, and students with disabilities as they progress through the academic pipeline from middle school to postbaccalaureate programs. The GEAR UP program is a discretionary grant program designed to increase the number of low-income students prepared to enter and succeed in postsecondary education. This five-year federal grant serves an entire cohort of students beginning no later than the seventh grade and follows the cohort through high school.

UTSA’s Educational Talent Search (ETS) program serves over 600 students from Castroville, Crystal City, Del Rio, Eagle Pass, San Antonio, and Uvalde who have the potential to succeed in higher education. The goal of ETS is to increase the number of youth from disadvantaged backgrounds who complete high school and enroll in the postsecondary education institution of their choice.

Upward Bound (UB) provides fundamental support to participants in their preparation for college entrance. UTSA’s program provides opportunities to 110 participants in John Jay, Holmes, and Southside High Schools to succeed in precollege performance and ultimately in higher education pursuits. The goal of UB is to increase the rates at which participants enroll in and graduate from institutions of postsecondary education.

UTSA’s Upward Bound Math and Science Program (UBMS) serves 50 participants from Del Rio, Eagle Pass, San Antonio, and Uvalde. The program is designed to strengthen the mathematics and science skills of participating students. The goal of the program is to help students recognize and develop their potential to excel in mathematics and science and to encourage them to pursue postsecondary degrees in these fields.

UTSA’s Gaining Early Awareness and Readiness for Undergraduate Programs (GEAR UP) prepares over 1,600 students from John Jay High School to enter and succeed in postsecondary education through parental involvement and partnerships committed to serving and accelerating the academic achievement of cohorts of students through their high school graduation.

VETERANS ASSISTANCE

Educational benefits are available to veterans, dependents of veterans, and personnel actively serving in the United States Armed Forces. The UTSA Office of Veterans Certification provides the required forms and information regarding educational benefits available to eligible veterans and their dependents. The office is located at the 1604 Campus, HSS 3.01.24, (210) 458-4540.

Students receiving veterans assistance are responsible for understanding and meeting the academic standards of progress required of all Veterans Administration (VA) recipients. These standards are set by VA regulations and are monitored by the Texas Workforce Commission.

UTSA BOOKSTORE

The UTSA Bookstore is located on the first floor of the University Center at the 1604 Campus. The bookstore maintains a complete inventory of required and recommended books for courses, as well as general school supplies, writing instruments, art materials, soft goods, decals, greeting cards, graduation rings, and a variety of gift items.

The UTSA Downtown Campus Bookstore is located on the first floor of the Buena Vista Street Building.

VISITOR CENTER

The Visitor Center is part of the Undergraduate Admissions Office and serves as UTSA’s front door. An admission professional provides campus visitors and prospective students with general UTSA information, college information, admission materials, campus maps, and directions. The Visitor Center provides walking tours of the campus and also organizes special group visits for schools, colleges, and outreach groups. The Center hosts various on-campus recruitment events throughout the year. The Visitor Center is located on the first floor of the Business Building at the 1604 Campus. At the Downtown Campus, the New Student Admission Center, located on the first floor of the Frio Street Building, provides services for campus visitors. For more information visit the UTSA Visitor Center Web site or call (210) 458-5145 (1604 Campus) or (210) 458-2000 (Downtown Campus).

COPIER AND DUPLICATING SERVICES

LOST AND FOUND

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CAMPUS LIFE

OFFICE OF STUDENT LIFE

The Office of Student Life develops and directs the activities of several areas at UTSA, including the University Center, Office of Student Activities, Special Events Office, the Student Judicial Affairs Program, the Child Development Center, and Campus Housing.

Child Development Center

UTSA’s Child Development Center, located off UTSA Boulevard on the southwest side of the 1604 Campus, serves the early childhood educational needs of infants, toddlers, and preschoolers whose parents are UTSA students, staff, or faculty. The Center can house 94 children, with spaces for classrooms, gross motor skills rooms, and outdoor play areas. The Center is licensed by the Texas Department of Protective and Regulatory Services. More information on the Center can be obtained by calling (210) 458-6364 or visiting the Center’s Web site.

Student Activities

Students earn a degree by going to classes and participating in class activities and studies, and they round out their education by becoming involved on campus.

The cornerstone of student involvement, cultural programs, leadership, and activities at UTSA is found in the Office of Student Activities. The Office of Student Activities (located at both the 1604 and Downtown Campuses) provides the University’s diverse student population with a broad range of programs in a student-centered learning environment. Programs and services include leadership development, service learning, cultural events, campuswide entertainment events, community service opportunities, for-credit leadership courses, and annual student recognition programs. The cultural component of the Office of Student Activities provides college transition support services to help students from underrepresented groups have successful and rewarding college experiences. The office also helps celebrate the many cultures represented at UTSA.

With over 200 student organizations, UTSA provides a dynamic campus student life. Students can become involved in a variety of organizations, including academic clubs, honorary organizations, social organizations, Greek fraternities and sororities, professional organizations, and special interest groups. Student leaders are integral to the planning of many activities on campus. These include: Homecoming, campus festivals such as Fiesta UTSA and Best Fest, Roadrunner Days, Latino Heritage Month, Black History Month, and many other campus programs.

There is something for everyone and participation in activities, programs, and services is encouraged at both the UTSA 1604 and Downtown campuses.

University Center

The University Center (UC), on the 1604 Campus, is located on the Paseo between the Humanities and Social Sciences Building and the Physical Education Building. The UC is the focal point for programs, meetings, dining, and relaxation for students, faculty, staff, and University guests.

The building houses the following University departments: Alumni Programs, Career Services, Counseling Services, Office of Student Life, Orientation and Transition Services, the Special Events Office, the Office of Student Activities, Student Judicial Affairs, the Student Services Office, the Tomás Rivera Center, and the UC Administration. A variety of services and amenities are provided at the UC to support daily campus life. These include the UTSA Bookstore, food service outlets, The Roost game room, lounge space, an Information Center which houses software and Ticketmaster outlets, the Copy Express, an ATM, and several UTSA e-kiosks.

Space dedicated to student activities consists of the Student Organization Complex, which includes a large area for student organization cubicles and office space for the Campus Activities Board, the Student Government Association, the Volunteer Organization Involving Community Education and Service (VOICES) Office, and the Greek Life Student Organization Council. For more information, contact the University Center at (210) 458-4735 or visit the UC Web site.

Living Accommodations

Students can explore the on-campus living accommodations offered at UTSA with the help of the Office of Housing and Residence Life. On-campus housing options include Chaparral Village, UTSA’s first owned and managed residential facility Chisholm Hall, and University Oaks, which are both managed by Century Campus Housing Management.

Campus Residence Hall. Chisholm Hall is a traditional residence hall providing students with convenience in an active‑student living environment. Chisholm Hall offers 365-square-foot furnished rooms with private baths, large closets, and cable access. All utilities are paid, including local telephone service, electricity, and high speed Internet access. Other amenities include an indoor junior Olympic-size swimming pool, sand volleyball court, community kitchen, and 24-hour monitored card access door system. Double and single occupancy lease contracts are available for Fall/Spring or Spring Semesters. The Living and Learning Community is available for students who want to make the most of their freshman experience. Rent rebates are honored for students who achieve a grade point average of 3.25 or higher. For further information, contact the office at (210) 458-6700 or 800-377-6933, or download an application from the Chisholm Hall Web site. (Limited availability.)

Campus Apartments. Chaparral Village is UTSA’s first residential community, housing over 1,000 students in private 2- or 4-bedroom units. Each fully furnished unit has a living room and kitchenette. The rate includes all utilities, cable, high speed Internet, phone, and free long distance within the United States. There are four neighborhood centers that include laundry facilities, study rooms, full-size kitchens, and recreational/program areas. The City Center has room for larger gatherings, a computer laboratory, classroom and conference room. Other amenities include a swimming pool and basketball courts. Residents of Chaparral Village must select one of the five meal plans offered. Roommate matching is available. For more information, please call (210) 458-6200, or download an application from the Housing and Residence Life Web site.

University Oaks Apartments offers five different floor plans with private bedrooms, full-service kitchens, and built-in dining/ study areas. Amenities include three swimming pools and hot tubs, three laundry centers, sand volleyball courts, a basketball court, and limited-access gates. Housing is available year-round, with 9- and 12-month leases, and 3-month summer term leases. Individual leases are available in which a student is solely responsible for the rent of his/her room. Roommate matching is provided in order to accommodate both parties. Rates include water, garbage, and sewage. Students must provide their own electricity, phone, and cable. For further information, contact the office at (210) 877-3091 or 800-379-3974, or download an application from the University Oaks Web site . (Limited availability.)

Off-Campus. The Office of Housing and Residence Life, located in the City Center of Chaparral Village, distributes off-campus housing information to help students find accommodations in the San Antonio area. Contact the Office for on- or off-campus housing information at (210) 458-4720.

CAMPUS DINING

Dining facilities are available in the Biotechnology, Sciences and Engineering Building, the Business Building, the John Peace Library Building, and the University Center at the 1604 Campus; the Frio Street Building houses dining facilities at the Downtown Campus. Menu selections vary by location and venues may include entrees and vegetables, burgers, pizza, pasta, grilled sandwiches, desserts, and beverages. UTSA’s Roadrunner Café, which provides dining for residents of campus housing and other students on UTSA’s meal plan, is also open to the public for a fixed price.

TRANSPORTATION AND SHUTTLE SERVICE

VIA buses provide transportation between the 1604 and the Downtown campuses. Students, faculty, and staff may ride the bus free of charge with a valid UTSA identification card. At the Downtown Campus, permit and metered parking is available in the on-campus parking garage, the “Cattleman’s Square” parking lot north of the campus at the corner of Buena Vista Street and Pecos-La Trinidad Street (access road), and the “Durango Loop” parking lot south of the campus at the corner of Durango Boulevard and Pecos-La Trinidad Street (access road). More permit parking is available under IH 35, south of Buena Vista/Dolorosa Street. Shuttle service is also available on the 1604 Campus from outlying parking lots and residence halls to the central campus.

INTERCOLLEGIATE ATHLETICS

UTSA fields men’s and women’s teams for intercollegiate competition in Division I of the NCAA. Men’s sports include basketball, baseball, cross-country, golf, indoor and outdoor track, and tennis. Women’s sports are basketball, cross-country, indoor and outdoor track, softball, volleyball, soccer, golf, and tennis. UTSA is one of 12 universities from Texas, Louisiana, and Arkansas that comprise the Southland Conference, a NCAA Division IAA football conference.

All currently enrolled students receive free admission to any on-campus UTSA athletic event.

UTSA ALUMNI ASSOCIATION

The mission of the UTSA Alumni Association is to promote and serve the University and its alumni. The Association seeks to strengthen ties among the University—its past, present, and future students—and the community in order to promote and support programs and initiatives that advance academic excellence.

The Association was established in 1977 and incorporated in 1978 as a 501c 3 organization in the State of Texas. It is a dues‑paying membership organization governed by a 21-member elected board of directors. The Office of Alumni Programs was established in 1991 to manage the daily operations of the Alumni Association.

The Student Alumni Association was established in 1995 to encourage active relationships between students and alumni.

Alumni-sponsored activities include:

  • an annual gala at which the Alumnus of the Year and Distinguished Service Award recipients are honored
  • the Diploma DashTM 5K Run/City Championship Race
  • the official UTSA class ring program and a ring ceremony each semester at which students are presented with their rings
  • homecoming activities, college events, and opportunities for students to network with alumni.

For more information, call (210) 458-4133 or 888-ONE-ALUM, send an email to alumni@utsa.edu, or visit the UTSA Alumni Association Web site.

UTSA ART GALLERY AND SATELLITE SPACE

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