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ABOUT US

Founded in the wake of September 11, 2001, TeleContinuity, Inc. is focused on providing "survivable" backup telecommunications to government agencies and business customers worldwide. Positioned as "life insurance for telecommunications system," TeleContinuity restores incoming telephone service to users within minutes of any telecommunication outage, natural disaster, earthquake, PBX failure, fiber cut, fire, flood, building evacuation, terror attack or other catastrophic event. The Company's unique patented technology delivers incoming telephone calls to all subscribers at their existing telephone extensions – over any device, at any location and over any network – as though no service disruption had occurred. The Company provides a fully outsourced service solution that can minimize, or even eliminate, the economic or service impact from a telecommunications disruption by offering subscribers the ability to maintain continuity of operations.

The TeleContinuity "Survivable Network" maintains Points of Presence (POPS) across the United States and in the later half of 2007 TeleContinuity will be installing a POP in Tokyo, Japan, enabling the Company to provide international coverage to its subscribers. Until now, disaster recovery and business continuity professionals have primarily been limited to expensive, hardware-based, or location-specific solutions that remain inherently vulnerable.

TeleContinuity’s end-user driven and “virtual” service solution is a paradigm shift in the disaster recovery and business continuity model. Instead of focusing on protecting centralized telecom infrastructure and equipment-based assets, pre-planning for employee relocation, and location-specific solutions designed to protect only a select number of key executives – TeleContinuity assumes responsibility for maintaining telecommunications continuity for the entire enterprise without the need for rigid pre-planning.

 

At the heart of the TeleContinuity Network is a suite of proprietary software developed by the Company for the express purpose of delivering survivable disaster-proof telecommunications service.  The software is deployed over a network of Control Points of Presence (“CPOPs”) and Transport Points of Presence (“TPOPs”) located in co-location facilities throughout America and globally.  The robust nature and disaster-proof features of the network flow directly from the tight coupling of its network control software to the physical architecture. 

 

Through its technology, TeleContinuity offers users a number of key benefits including:

Location Independence – executives and staff are able to receive calls made to their work number and make outbound calls regardless of where they are located. Executives and staff are able to rapidly, and without limitation, maintain communications continuity while changing location as frequently as necessary as they cope with changing disaster situations.

• Network Independence – to assure telephone service, incoming and outgoing calls are able to make immediate use of any and all surviving networks (TDM and/or IP) that are available to make and receive telephone calls.
• Device Independence – executives and staff are able to utilize any communication device available to them during the disaster as a means of accessing their telephone service.  TeleContinuity’s technology is able to deliver telephone service via the user’s cell phone, laptop, PC, PDA, landline phone, or any other standard voice-capable device.
• Survivable Telecommunications Services – the Company’s solution is able to operate throughout a disaster event itself because it is self-healing and relatively immune to the disaster’s effects.  The service utilizes geographic diversity in placing its POPs and is able to maintain service through dynamic re-routing even when several service points have been destroyed.  There are no single points of failure anywhere in the TeleContinuity system.
• Isolation and Independence from the Disaster Site’s Local Loop – to increase communications reliability, TeleContinuity eliminates any dependence on the local loop servicing the disaster site.  The solution provides both forwarding capability and local loop independence.

TeleContinuity can be implemented alongside standard forwarding features that all carriers provide their customers. These Central Office, Tandem or Signaling System 7-based call-forwarding or switched redirect services can be applied to main numbers, direct inward dial (DID) lines, trunks or POTS lines. Once activated by a customer’s telecommunications manager or by individual end-users, the TeleContinuity Network will automatically invoke forwarding at the carrier on behalf of the client and redirect those lines treated with forwarding to deliver their calls to the TeleContinuity Network. Once delivered to the TeleContinuity Network, the Company’s Heterogeneous Adaptive Dynamic Intelligent Routing (HADIR) system will determine the best route with the highest quality available to deliver the call to the user.